Question about Maxtor OneTouch II 100 GB Hard Drive

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Errors when Backing up information from hard drive.

When I try to use my Maxtor to back up all the files on my computer, I get error messages. The error messages don't give a code or specific name, but they mention something about file paths being too long. But i don't think I really have any particularily long file paths. A tech at a computer store told me it's almost impossible to back up your entire hard drive because you will always get errors but I thought that was the point of having the one touch? Thanks.

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Re: Errors when Backing up information from hard drive.

I have several drives backed up and they work fine whenever they are imaged. anyway.. These drives are made for use in Windows and Mac enviorments. It is usually MAC users that have this problem.They are usually preformatted using fat32. because the drive is usually for storage fat32 is sufficent...but there are certain characters that fat32 dosen't care for...Do you have file naming scheme that uses odd characters? if so Those are the file names the error is refferring to. You may choose to reformat the drive using fat32(again) or NTFS(note fat32 has a better chance of data recovery just in case)your main hard drive might be NTFS. The rest is only important if you use a MAC Now if you have a MAC see below. How do I initialise the external drive for Mac OS X? Preparing the Seagate/Maxtor external hard drive in Mac OS X Mac OS X cannot mount a FAT32 partition larger than 137 GB (128 GB binary value). Our partiton is 160 GB (149 GB binary value). Since your external drive comes with a large FAT32 partition preinstalled you will need to initialise the drive to use it in Mac OS X. WARNING: Initialising or partitioning the drive will erase all data on the drive. If you have used this drive on another computer take the drive back to that computer and copy all data off of the drive before proceeding. When the drive was plugged into the Macintosh you probably noticed a message reporting an error that it cannot read the volume. At this point you have the option to initialise the drive. If you missed that message you can initialise the drive manually. Initialising the drive in OS X If you see the volume error, you can click the Initialise option. If you do not see it, then go to Finder > Applications > Utilities > Disk Utility. In Disk Utility: Select the external drive (149.05 GB). Be sure you select the correct drive before proceeding. If you have more than one 160 GB drive then be sure to select the correct one. 1. Go to the Erase tab. 2. Choose the type of partition (Mac OS Extended). 3. Type a volume label. 4. Tick the box that says "Install Mac OS 9 drivers". If this option is not selected, this device cannot be used by a computer running Mac OS 9. This option does not affect Classic. 5. Click Erase. 6. Read the prompt and Click on Erase again if you agree to erase all the data and you are sure the correct drive is selected. 7. The drive will now show on the desktop with a Firewire icon and the volume label as the name. Additional Information For more information on the FAT32 partition size limit in Mac OS X please read document number 107483 on Apple's support web site. For more information about formatting drives in Mac OS visit Apple's support web site. For more information about decimal versus binary capacity values visit our FAQ on the subject. Let me know what happens. Good Luck, Tim

Posted on Mar 16, 2007

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What's your problem?error code 0x80004004 when opening maxtor onetouch 4 external hard drive files

im not up to speed with this type of error or what its associated with

if you want to know what this is the error code is related to

click start control panel administrative tools computer management then select event viewer this may vary depending on what operating system you have

extend the events there you will see errors in red you will no what exactly what the error was and at what time it occured

you might be able work your way through the problem

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