Question about Fisher and Paykel IWL12 Top Load Washer

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Stopped running We were washing my washer just stopped. It will not drain or spin. It says Error 37 on the screen. I hope that you can help. It is in the wash cycle. We unplugged it and then plugged it back in.

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Re: stopped running

Just rang my repair man said it was a pump problem Code 37

Posted on Apr 02, 2007

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Code 37 -


To my knowledge, Error Code 37 on a Fisher & Paykel machine refers to "drain fault" which could either mean that the drain valve will not open or that the drain pump will not run. The easiest user intervention that could be performed is to check for any blockage/clog at the drain filter, drain pipe, drain pump impeller and drain valve.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Jul 16, 2008 | Fisher and Paykel Fisher Paykel Intuitive...

1 Answer

OL error code

Hi jbrundage1. I believe you have a UL error code on the washer. It means that the sensors in the washer are sensing the unit is unbalanced. When the washer is empty, set it to a spin or rinse and spin setting. Run the washer through the cycle empty, as it will help to remove any excess water in the tub. Also, make sure the washer is level, as it is balanced on springs, and that could be throwing the sensors off. I hope these suggestions prove helpful. Sincerely, Melanie, Maytag Social Media Representative.

Jun 03, 2012 | Maytag Bravos MTW6600T Top Load Washer

1 Answer

My washer will not complete spin cycle. Code error 37. Is there anything I can do to fix it without a repairman?

Hi just read your posting.Error code 37 means you have a Pump Block Error.Now does the machine drain the water?Does your machine drain the water into the laundry sink or somewhere else?Please look underneath the machine to the front right and you should see a red or black fan.If you see this fan this is your pump.Try turning the fan clockwise and anticlockwise a few times to maybe loosen the pump if it is jammed.The fan should turn freely.Once you have turned the fan put it back on its feet and try a spin cycle.Hopefully it starts to drain.If you cant see a fan or the machine still does not drain then reply back with additional information and I am sure I can help you rectify this fault.Looking forward to your reply.

Jul 10, 2010 | Fisher and Paykel (IWL12)

2 Answers

Washer has stopped at 26 min with water in the drum. Will not spin or drain. Just sounds like it starts running then stops and repeats.

Good deal your machine is a Series 11.

“”Washer has stopped at 26 min with water in the drum. Will not spin or drain. Just sounds like it starts running then stops and repeats.””

I believe this is the start of a Spin Cycle of that Wash Cycle which Wash Cycle did you have selected?

Are there any error codes to the LED display like dC or uC?

If you stop that wash cycle with the wet load and do a Spin Only cycle will it complete with no error code?

Does the wash tub bang around in Spin Only cycle with the wet clothes load?

Standing by for some feedback and I will try to help.

Here is the Service Manual and parts look up. Can you let me know if you want to try to DIY the fix?

FAV6800A/FAV9800A Service Manual for reference. Sears Parts Direct for reference.


Apr 11, 2010 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

F&P washer lights on and beeps

Clogged pump stopped up drain. If the washer does not think all water was pumped out in 8 minutes then it shuts down. Slow drain is my first inclination.

Dec 31, 2009 | Fisher Paykel EcoSmart GWL15

1 Answer

Wash cycle stops, F21 error message appears

"F21" is a Long Drain error code. This indicates that you have an obstruction in the drainage system. More than likely you probably have a clog in the drain pump. The following link explains:

Included is a follow-on link that explains how to check the drain pump to clean. You may also have to remove the inlet hose that runs from the bottom of the wash tub to the inlet side of the drain pump. Debris can commonly clog in this area as well causing the drain cycle to fail.

If you have any questions about this repair, or need additional assistance, please let me know. I hope this helps you.

NOTE: If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced.

Sep 11, 2009 | Kenmore Elite HE5t Washer

2 Answers

Washer Kenmore 80series Doesn't want to drain the water after it's RINSE CYCLE. No sound from motor or pump. It just stops. does it drain after the wash cycle? if it does, then I don't think it's the...

Solution for Washer Kenmore 80series stopped on SPIN CYCLE and no Drainage or motor running.

** What was stopping it to drain was the defective limit switch which when the cover lid is closed starts the spin and the drain at the same time. I jumped the wires to get my close washed and I have to replace it for security. I had to unscrew the front control panel and remove the casing that wraps around the washer to have access for the limit switch wireing harness. I cut the two black wires and joined them with a wirenut so that I was able to continue my wash and draining the water leftt over.

Sep 06, 2009 | Kenmore 22422 Top Load Washer

1 Answer

Drain & Spin issue

Have you checked your water pump? Sometimes this is an issue of the strainer being plugged as well. Do you get any flashing error messages on teh screen?

Jan 14, 2008 | Kenmore 3.8 cu. ft. HE3 Front Load Washer

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