Question about NetGear FVS318 Cable/DSL ProSafe VPN Firewall Router

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New high ping/latency issue, Netgear FVS318.

We have a netgear FVS318 router, and use it to connect a server, and 2 computers to the internet. I like to play games, and for the past week my pings for all my games have been excessively high- at least twice what is normal, for any servers i can see. I have fiddled around alot, and come to the conclusion that the router is the cause, when i plug straight into the modem, no problems, when i reset the router to factory specs, no problems, but i cant leave it factory specs, i have to have a very specific setup for the ftp server to function. Any ideas on what could be causing my issue?

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  • 132 Answers

I don't know if you still need help but did you try upgrading the firmware? Do you have the server and computers setup with a DMZ?

Posted on Mar 30, 2009

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My netgear wpn824wireless router does not start up . the lights just stay on. what do i do ????


  • open Command Prompt, type 'ipconfig/all' and hit Enter. Check Default Gateway, it should be 192.168.1.1, your Netgear device's IP address.

  • If you are still unable to browse the Internet, ping your router's connection to the PC. Open Command Prompt, type 'ping 192.168.1.1', hit Enter. If your PC is receiving connection from your Netgear device, you will see a message like Reply from 192.168.1.1: bytes etc. If there is no connection, you may see the Request timed out message.

  • The Request timed out error can occur due to two things: (1). incorrect physical connection between your Netgear device and the PC or (2) incorrect wireless network setup & configuration. Recheck and correct the Ethernet connection between your PC and the Netgear device. Also reinstall the TCP/IP stack and update Netgear device driver software.

  • When done, check back if you can browse the Internet or not. If the problem persists, hard reset your Netgear wireless router

If you need any kind of technical assistance you can contact support cell at -http://vtechsquad.com/netgear-router-support/

Sep 02, 2012 | NetGear RangeMax WPN824 Router

1 Answer

Netgear adapter/router compat. issue


1. Unplug the router for 1 minute
2. Clear the browser cookies, temp folders,history.
3. reboot the computer.
4. Ping the router
5. log into the router and check the status page.

May 20, 2010 | NetGear WNR2000 Wireless Router

2 Answers

My computer shows connected but I can't get online I have a wireless netgear card in the laptop and a linksys router. I can see the network, and the computer shows connected with the icon at the bottom and...


check that u have properly configured ip address
gateways and dns
try pinging gateway if u get ping then try pinging ur dns servers.
if u get ping from dns server ur brouser might got curropt if not you need to reconfigure ur wireless router.

Feb 06, 2010 | NetGear (IM-WG511T) Wireless Adapter

1 Answer

Hi, i have bought this netgear 108mbps wireless router WGT624, 2 weeeks ago, it was working good, but now suddenly it shows less mbps and when tried to restart it, now it not working, i mean it says in my...


I suggest try to check the netgear if it is connected to the internet. If the wirelss signal is good, it might be the internet connection is having some issue.
What you can try to do first is:
1.connect a computer to the netgear directly using an ethernet cable (RJ45)
2. click start then select run type cmd (It's a black screen)
3. type ipconfig/all then press enter on your keyboard
4. check the ip address it should be 192.168.X.X and the default gateway is 192.168.0.1 or 192.168.1.1 depending on the router default ip address
5. on the black screen type ping yahoo.com then enter on the key board
*if there is a "reply from" message it means there is an internet connection going in the router and you need to configure the router. *If the message is "unable to detect" or "request timed out". You need to contact you Internet Service Provider for assistance.

Nov 21, 2009 | NetGear WGT624 Wireless Router

1 Answer

Can't access configuration for Wgr614 v5 Netgear Wireless router


Since you cannot ping the router, first thing to do here is to reset the router by pressing the reset button of the router for 30 seconds while power is On and then after the reset power off the router for 5 seconds and then when the router is already power On try to ping the IP of the router using a computer that is wired to it if still cannot be ping better contact Netgear support if the router is still underw arranty and have it replace...

Dec 22, 2008 | NetGear WGR614 Wireless Router

1 Answer

FVS 318 Internet Problem


I have been using three FVS-318's over several years with Windows XP, Windows 2000 Clients and Servers. I experienced different problems with all three of them and some of the issues could be resolved by Netgear, others were not. One of the problems was during Terminal Server sessions, the connection would be dropped. From the inbound, everything seemed to be fine. From outbound, the router was simply not accessible. This sounds very much like your problem, only with different applications. Once I started buying total different routers, all my problems were solved. Please don't stick too long with the FVS-318, however the box looks great. Once my problems were solved, I kissed the 318 goodbye. I'm sorry my repsonse to your problem came so late. I recently discovered this website.

Aug 13, 2008 | NetGear ProSafe FVS318 Router (NETFVS318)

1 Answer

How to install netgear fvs318 vpn firewall?


A. Determining the IP Address and MAC Address of a Computer:

Note: Please use the computer for which the Ports are to be opened:

For Windows 2000/XP users:

1. Please click on Start and select Run.
2. Type in cmd and click on OK.
3. In the Command Prompt, please type ipconfig/all then press Enter or Return key.
4. Please make sure that the Ethernet adapter has an IP Address that is the same range as the router (e.g. 192.168.1.2 for the computer and 192.168.1.1 for the router).
5. Please note down the IP address and Physical address.

B. Reserving an IP Address:

1. Please open any web browser like Internet Explorer or Netscape Navigator.
2. Connect to the router by typing http://routerlogin.com/basicsetting.htm or http://192.168.1.1 in the address field and click Enter or Return key.
3. A window will prompt for a user name and password. The default username is "admin" and the default password is "password".

Note: If it does not take password as the password, you might have changed it when you have run the NETGEAR Setup CD so please try other passwords. If you cannot remember the password, you need to reset the router and run the Setup CD to reconfigure it.

4. When the setup page opens, click on LAN IP Setup under Advanced tab.
5. Click on Add under Address Reservation.
6. Under Address Reservation window, please select the radio button of the computer you wish to add from the Address Reservation Table.
7. If the computer you want is not on the list, please click on the Refresh button to update the table.
8. If the computer is still not on the Address Reservation Table, please type in the IP Address, MAC Address (Physical Address), and Device Name of the computer you wish to add.
9. Click the Add button when done.

C. Opening Pre-Defined Ports for Internet Services:

1. Click on the option with the name Port Forwarding/Port Triggering under the Advanced menu.
2. Please select the service type Port Forwarding. The router pre-defined services are listed there.
3. From the Service Name pull down list, select the service that needs to be hosted.
4. Enter the IP address of the computer in the Server IP Address box.
5. Click the Add or Apply button.
6. Repeat all steps to open more ports.

Note: If the name of the Internet service does not appear in the drop down list, you may manually open the ports for that Internet service. Please follow the steps below:

D. Opening Ports for Games, Applications or Custom Ports:

1. Click on Add Custom Service button.
2. Type the service name in the Service Name box and the lower range numbers in the Starting Port box.
3. If the application uses only a single port; type in the same port number in the Ending Port box.
4. If the application uses a range of ports; type in the higher range numbers in the Ending Port box.
5. Type the IP address of the computer in the Server IP Address box. Click Apply button.
6. It will then refresh to the Port Forwarding page, and will show the list of all ports opened in tabulation.
7. Repeat all steps to add more ports for more services.

E. To Edit or Delete a Service Entry:

1. Click on the Radio Button that needs to be Edited /Deleted, under the Port Forwarding page.
2. Modify the information from the Service Name, Starting Port, Ending Port, and the Server IP Address, and then click the Apply button.

Dec 15, 2007 | NetGear FVS318 Cable/DSL ProSafe VPN...

1 Answer

Netgear fsm7326p L3


Any new additions to the router table? Since the two segments are probably outside of your subnet mask, each connection has to check the router table to figure out how to get there... so maybe the router table is getting super long, and it's timing out before it hits the right line. Could also be Is there a process that's occuring simultaneously that could be be taking a lot of bandwidth, such as online backups, etc.

Sep 11, 2007 | NetGear FSM7326P Networking Switch

2 Answers

Resolution of NETGEAR NTP Issue


NETGEAR and the University of Wisconsin ? Madison have identified an issue with how some NETGEAR routers utilize the network time protocol (NTP) public time service provided by the University. Specific NETGEAR home routers rely on public time services provided by the internet community. If a specific public access NTP server is unavailable, these routers will not be able to synchronize their time with the public NTP server. As a result, features such as logging, email alerts, and time-based URL filtering may experience a degradation in time-keeping. Overall router functionality is unaffected. Network traffic to the specified time server, however increases as the router tries to obtain the time. ?As soon as the issue was identified, NETGEAR worked closely with the University of Wisconsin - Madison to understand the issue and minimize any impact,? said Annie Stunden, CIO at the University of Wisconsin. ?NETGEAR has taken a leadership role in working with the University to ensure a reliable networking experience for its customers and to establish best practices for interfacing with our public access servers.?

Feb 19, 2006 | NetGear RP614 Router

3 Answers

How to test Connections with Ping


Ping is one of the first tools to use to check computer, router and Internet connectivity. It's run at a command prompt, but getting the basic information is quite easy. You can do the whole thing in 30 seconds. 1. To run ping, type Start > Run. 2. Type cmd in the Run window, and click OK. A black and white command line window pops up. 3. Type ping followed by an IP address or a DNS address. 4. Press Enter to execute the command. Three useful examples: 1. ping 127.0.0.1 (This is a "loopback ping" ? your computer trying to talk to itself. This tests whether your computer is able to handle Ethernet traffic. If this has a negative result, the computer has an operating system problem.) 2. ping 192.168.1.1 (If the result is "Request timed out", type ping 192.168.0.1. If that also times out, then the computer is not making a connection to your router.) 3. ping www.netgear.com. (Tests whether your computer can contact Internet computers.) When there is no problem, the ping results look as shown in the following screenshot. Three items of interest in the results are highlighted with arrows. The first arrow shows the computer being contacted is replying. (The DNS address "www.netgear.com" is converted by ping into the equivalent IP address, 10.1.1.86.) This shows both that your network is connnected to the Internet, and that that computer on the Internet is running normally. www.netgear.com is always running, so this is a good test address to use. The second arrow shows that Ethernet packets have "0% loss". This is the best possible result. It means that the network connection is lightly loaded, and that it has not been necessary to transmit any of the same information twice. The third arrow shows the average time it took to answer. "Average = 0ms" is the best possible result. Probably you'll only get responses this quickly from computers on your own network. Interpreting Ping when There's a Problem As far as NETGEAR equipment, the problem you're most likely to run into is "Request Timed Out". This means there is no connection. Read these posts: http://www.fixya.com/ThreadView.aspx?prdid=252225&thid=102077 and http://www.fixya.com/ThreadView.aspx?prdid=252225&thid=102074 Another error is "Unknown host", which just means that the DNS or IP address you typed doesn't exist. Probably, you made a typo. Other problems are generally outside the scope of NETGEAR support. Often they are problems with your ISP ? contact them with concerns. A controversial situation is when packet loss is not 0%. Sometimes this indicates a severe problem, but in other situations it doesn't indicate any problem whatever. However anything higher than 5% is definitely a problem. If the average round trip time is > 500 ms, there' s possible latency problem. Again, contact your ISP. Limitations of the Ping Tool * Ping is not a good tool for diagnosing intermittent problems. * Good results are reliable, but ?bad results? could be caused by any number of things, and are not necessarily reliable! * Ping uses ICMP, which has low priority, showing speeds that are slower than regular network traffic. Some computers reject ICMP, and therefore pinging, entirely. * When an IP appears between the source and destination in a traceroute command it does *not* mean that that IP must be pingable.

Feb 19, 2006 | NetGear CG814M Wireless Cable Modem...

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