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Cozy Wall Heater - Pilot won't light - push button, lite pilot, hold for over 60 seconds then it goes out. Will not light or ignite heating unit. Pilot "light" seems weak when holding button - not enough gas?

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If your pilot looks a little weak chances are the pilot tube has a sight blockage in it. You will need to turn the gas off remove the pilot tube and get access to the opening of the tube and blow it out with your mouth air compressor or something. Reinstall pilot tube turn gas back on and re-try lighting the pilot. Now should look stronger and if it don't hold the thermocouple is bad and will need to replace it. You might be able to get one at Lowes or a hardware store like Ace Hardware. let me know what happens . ken

Posted on Dec 14, 2008

  • Ken Bledsoe Dec 14, 2008

    Should have added the orfice inside the pilot tube is about the size of a needle maybe a little smaller. Do not try to force anything inside the tube just blowing will be good enough to dislodge any dirt that might have got into it.

  • Ken Bledsoe Dec 17, 2008

    Did you get it to work? ken

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Help! I have a cozy wall heater model W355F-D. I have never ever lit a pilot light in my life and honestly, Im a little nervous. Can you maybe help me and walk me through it?


You should have control knob on the gas valve that has off, pilot and on , turn knob to pilot and hold in you should have igniter button press this in and it will spark at the pilot you may have to press this a few time to get pilot to light . when pilot is alight still hold knob in for 30 seconds then turn to the on position .

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Pretty much the only thing that will do that is the thermocouple not generating enough voltage for the valve to say it's OK.
Usually you need to hold the button for pilot lighting for 60 seconds. You can use a meter to check that it's generating enough power. The thermocouple has to be in the pilot flame properly.

Check this video:
https://www.youtube.com/watch?v=suen7QlJl4o

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Or see this site:
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1 Answer

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Open the lower panel. You will see a valve with a knob marked On Pilot and Off. This is the gas valve. Turn the knob to Pilot. Push in on the knob and if you are in the correct setting, the knob will depress about 1/2" into the valve. Now look for a red button and snap it in much like a gas grill starter. Keep the knob depressed and look into the small viewing port to see if you started the pilot. Hold the knob for 30 seconds then let it out. You should see a blue flame. If you don't , try it again and hold the knob in longer this time. Once you get the pilot to lite, rotate the knob to the On position. If for some reason you can't get the pilot to stay on, you may need to replace the thermocouple. If the pilot won't light at all, you may need to get into the pilot Assembly with a long match or grill lighter and light the pilot.

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