Question about Canon BubbleJet i560 InkJet Printer

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Paper jam My Canon i560 constantly tries to put through several sheet of paper at once. I have moved the thickness lever to the full left to no avail. I still get a wrong paper thickness error message. How do I get it to properly respond to normal 20 lb paper? I am using Windows XP

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Re: Paper jam

OK, first try resetting th printer. This sometimes works the first time and corrects a lot of issues. Switch it off, take out all paper, check for jams with a torch right down back and open cover and check ther too. Once you are sure there are no paper jams (look really carefully they can be tiny!) unplug all cords and cables. Plug all back in turn it on, and try printing again. Post back if no luck and i will further assist.

Posted on Aug 31, 2007

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The Canon ImageClass MF3240 continues to show "paper jam" error even if someone followed all the possible fix to remove the jam. After clearing the paper in all access doors (both front and back), the printer still gives the paper jam error. Also, if you have tried restarting the printer several times to no avail and the red light keeps blinking, here is the fix to what is most probably been causing the paper jam problem of Canon ImageClass MF3240.

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To clear a paper jam:
  • Pull Carefully
    If the sheet of paper is visible at the output slot of the printer (in other word, it stopped on its way out of the printer), try pulling carefully on it. If it pulls smoothly and easily, then carefully pull it the rest of the way out. If there is resistance, then stop and go on to the next step.
  • Open the Cover
    Open the printer cover and wait (in the case of an inkjet printer) for the carriage to stop moving. Carefully, slowly pull out any paper that is caught there.
  • Take Care
    Do NOT pull paper out from where it was feeding into the printer (where the blank paper enters the device). The rollers on your printer may only go in one direction, and if you force them the wrong way, you could damage the machine.
Be careful of the following:
  • Laser Printers
    If you have a laser printer, be very careful when pulling out the paper -- laser printers can get hot.
  • Paper Shreds
    If any paper tore, either during the jam or while you were removing them, remove any appliances that you can (paper trays, etc.) and look for the shreds of paper. Try to make sure nothing has been left behind.
If you have frequent paper jams:
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    Overloading your paper tray can cause paper jams. Your manual may say that your input tray can hold 250 sheets -- but if you keep getting jams, try loading 225 sheets instead.
  • Check the Paper
    Check the minimum/maximum paper weights that your printer can handle. Paper that is too thick, or too thin, can cause jams.

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You can download the User Manual from the Canon website by clicking here
Thank you for using Fixya!

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  2. Pinch and slide the paper guide until it firmly resets against the left side of the stacked envelopes.

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    <3> Paper Thickness Lever

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