Question about Epson Stylus Photo R2400 InkJet Printer

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Printer prints misaligned

When I try to print a photo, using Photoshop, the image appears to be centered, but when I actually try to print it, the picture comes out misaligned. It is off-center in the left-right axis, so that part of the vertical border is too wide and the other vertical border is chopped off. It may be a coincidence, but this appeared to happen just after a friend of mine became impatient, while waiting for a picture that was jammed in the printer, and she reached over and just yanked it out. I'm thinking that she somehow damaged the alignment of the printer, when doing this, but maybe it's just a seeming coincidence. If this is actually what happened, is there anything that I can do to correct it? Thank you.

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Try printing with another printer to confirm that the problem is from your own printer b4 you draw any conclusion.

Posted on Mar 21, 2007

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It is unlikely the removal of the jammed picture caused any alignment problem. The head is monitored VERY closely as to where is is exactly in the linear scale. This is done by an encoder strip near the drive belt for the printer head. If it is intact and clean the the printer will know where the head is at all times. If the encoder is damaged you usually find the print head goes flying off to the right and tries to break out of hte right side of the machine! Are you sure you have the correct paper size set and that the paper is the size it is supposed to be. Make sure you use the paper support and the guide is pushed up. You could also try seeing if a new driver is available from www.epson.com

Posted on Mar 21, 2007

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