I just did it violently... :S But luckyly didn't break anything. Anyway, the right way: First screws of course. Then you can open it a little bit, and you can see a white part at the bottom. It moves sideways and releases the cover. Hope you can make it easier than me!
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If it is not in the user manual, you should not dismantle the Brown razors. I know they are very difficult to open and a pain to reassemble. They can easily be damaged when you try to " repair" these shavers. Just send it back to Braun, or your shop. In Europe we have 2 years of warranty. If the warranty is over, please buy a new one.
After dropping the razor it is very difficult to know what the problem is without examining it. Based on the symptoms you describe, I would guess that the the 'drive unit' is damaged. You will find this part available at shaveroutlet.com. See link below. Scroll down the page for installation help video
To open the shaver body, you will first need to gently pry off the 'cap' on the bottom that surrounds the hole where the cord plugs in. Once removed the side grips will pull off revealing 4 screws. Remove screws to take off back cover and access insides. Inner parts simply lift out. Reassemble in reverse order
To open model 8985 you will first need to gently pry off the 'cap' on the bottom that surrounds the hole where the cord plugs in. Once removed the side grips will pull off revealing 4 screws. Remove screws to take off back cover and access insides. Inner parts simply lift out.
If replacement parts are required, you will find all components for this model at shaveroutlet.com
There are 2 removable plastic plates on either side of the power entry connector> Pry these off with a knife and remove the 2 screws. Next slide the razor out of it's case. The batteries are soldered in.
I had a similar problem where one of the side covers popped off. I was able to reattach it, by carefully aligning the spring and pushing back into place. If you've lost the pin, you're out of luck. Braun does not make these kinds of parts available for user servicing, unfortunately.
However, the 7000 series models are all compatible with each other in terms of motor, battery, and razor head armature. You could try locating a moderately used example on the cheap (maybe less than $20) and then cannibalize it for the parts you need.
Do NOT send it off to Braun for servicing, as you will be charged much more than the shaver is worth. If it comes to that, you're better off just going with an 8000 series shaver.