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I understand that the food inside of your Frigidaire freezer is getting frost on the inside of the packages. I would recommend turning the temperature up inside of your freezer. Additionally moisture inside of the package would cause frost to develop on the inside of the food packages.
Please assure that all possible moisture has been removed out of the food packages prior to placing the items inside of the freezer. If there is anything else that I can help you with, please feel free to reconnect! -Matt
Freezer burn to food is caused by air & moisture in contact with it. There should be a tight seal by the rubber gasket along all the inside edges of the freezer door. This gasket prevents unwanted hot moisture and hot air from entering the freezer compartment and causing ice build up. You can test the integrity of the rubber gasket seal by seeing how the freezer door will pinch a slip of paper in various spots around the freezer door. If the slip of paper pulls out easily, there is not a good seal at that spot. If that's the case (which I believe it is), the door gasket needs to be replaced. By the way, ice will build up over time because you need to access the food in the freezer, hence you will introduce moist air each time you open the freezer door.
Sounds like the defrost system of your freezer is not working. It could be either the defrost timer, defrost thermostat or the heater has a problem. The defrost timer turns off the compressor periodically to sent power to the defrost heater via the thermostat. The defrost heater then powers up and heats the evaporator coil to melt the accumulated ice buildup on the cold coils. Most likely issues are that the timer motor is not advancing the timer or the heater itself has burned out.
On a top-freezer when the drain stops up water will back up turning to
ice and eventually filling the air ducks with ice blocking airflow to
the fresh food section causing it not to cool. You will also see a water
leak inside the fresh food section. To fix this, remove the evaporator
cover, (back or bottom of freezer) and then remove all the ice. Once all
the ice is removed, you need to unclog the drain. I do this by forcing
hot water down the drain with a turkey baser but you can use any squirt
bottle, I have even used the water hose. Once the drain is clear, mix
water and baking soda and pour it down the drain to prevent this from
happening again anytime soon.
This is the moisture coming out of the food. It is what causes freezer burn.
The problem is made worse in frost free models by the defrost cylce. Best way to slow it down is to use vacuum bags or freezer bags. Also above 0 F food deterioates faster and below it gets freezer burn and the moisture problem faster.
The condenser or high side is built into the side walls on these modern freezers and refrigerators in many cases. It is normal for the outside walls to be hot when the unit is working. Frost on the inside of the sealed packets of food is from the moisture content of the food. Running the temperature setting to cold will accelerate the moisture freezing to the inside of the food packets. This also is a normal condition.