Question about Compaq Presario Notebook

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DVD burner (hardware unavailable)

My DVD burner keeps disappearing on my computer. It seems like at times my lap top no longer recognizes it. When I go to my computer and look for it, it is not there. How can I fix this problem. And what is causing this to happen............

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  • Todd Huffman
    Todd Huffman Dec 14, 2008

    Poohawk, how do I go about uninstalling and reinstalling this driver. Thanks a million for the help..........

  • Todd Huffman
    Todd Huffman Dec 14, 2008

    You are the man....... Thanks a million......



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I can only suggest a couple of things. Physically remove the burner and reinstall it a couple of times. You may have an intermittent contact problem in the connector. You might consider removing and reinstalling the driver. That could have gotten corrupted and become flaky.
Hope this helps and have a super day!

Posted on Dec 14, 2008

  • Ron Roske Dec 14, 2008

    Don't know which OS you have, but on XP you do the following:

    Control Panel
    Administrative tools
    Computer Management
    Device Manager
    Click on "+" sign in the box that is in front of DVD/CD Rom-drives
    Right click on the drive that you're having problems with
    Click on "Drivers" tab
    That will give you the option to rollback, update,uninstall and so forth.




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