My DVD burner keeps disappearing on my computer. It seems like at times my lap top no longer recognizes it. When I go to my computer and look for it, it is not there. How can I fix this problem. And what is causing this to happen............
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Re: DVD burner (hardware unavailable)
I can only suggest a couple of things. Physically remove the burner and reinstall it a couple of times. You may have an intermittent contact problem in the connector. You might consider removing and reinstalling the driver. That could have gotten corrupted and become flaky. Hope this helps and have a super day! Ron
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Also, how old is your PC and has it been slowing down? It is possible that certain sectors of your PC are becoming corrupted and can no longer be read so they are no longer showing up/functioning. I would also make sure it is not a virus that is trying to change Root files, etc, which might restrict your access to certain features on your PC like audio, Wireless connection, etc
Worst case scenario, you can always go to a backup time/savepoint in your PC and see if the drivers are there. If they are still there, then it was probably not hardware (assuming they work and stay), but if you go back to a good time in your PC's health and the drivers are still not there/functioning it is probably hardware.
Place another CD in the tray one that works you know works if it recognizes it possibly it is the CD that you are trying to insert is bad or broken. So try any other one a movie disc that works if it picks it up that would be my first thought if it does not then you may need a new CD-RW burner for the lap top they are not that expensive. This does happen I have changed a few of them out myself. John
If you are using windows XP, right click on "My Computer" go to "Properties" click on "Properties" it will Bring up a System Properties window. click on "Hardware" tab. in the middle you will see a tab that says "Device Manager" click on that. Look in the list to see if your Cd/DVD drive is shown. If it is and has a big yellow "?" on it or a yellow "?" with a "!" on top of the yellow "?" then the CD/DVD drive is still being recognized by the motherboard. In this case, replacing the driver will most likely do the trick.
If you are running Vista, or Windows 7, access the Device Manager by right clicking on "My Computer" then go to "Properties".it will pop up a "Control Panel Home" window. The first entry is the "Device Manager"
click on that to open the device manager.
From there, the same thing applies to the XP instructions.
If the CD/DVD is not listed in the list, try rebooting the system then repeat the process. If the CD/DVD still does not show up, there is most likely a problem with the drive or motherboard not recognizing the drive.
If the latter seems to be the issue then taking it to a reputable repair facility might be your only option.
If it is the yellow "?"
you should be able to find the driver at HP's website
once this is downloaded, double click on the file and it should start running the driver installer. Then just follow the prompts of the installer.
It is probably a hardware problem but I would go into the BIOS screen which it gives you instructions when your first booting up on how to do this. One inside the bios screen, which is usually blue, find a list of what hardwares are pre programmed in, maybe under drive managment. Almost all computers have different wordings. See if it listed amogst your hardware, if it is, it may be turned off some how, see if you can turn it back on.
Try deleting the incorrect driver, then do a search for hardware. If that doesn't work, go to your computer manufacturer's website and download and install the correct driver to your cd/dvd. Then restart your computer. Your cd/dvd drive should be recognized then.