Hi ! I have a double door GE ref (2006 model). water only comes out when ref is off. Auger does not turn. I saw comments from other owners that the problem is the MOTHERBOARD. I can't find the same board online. Ebay sells some but not the same. My board has 3 relays on the bottom left, not 4 like the others. Should I buy the one with the 4 relays or they are all the same. All wiring plugins are the same. I'm worried if may not work. Please help . Thank you all...
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The auger switch in the door is bad or the auger motor is seized up/ stuck. The door switch is the problem the majority of the time. It's a simple repair. Just be careful with disassembling the plastic parts and use a flash light to find hidden screws in dark places.
Try taking ice pan with auger out hold door open and press light switch for the door in while someone presses dispense ice. I want to see if the motor is turning behind the auger ice tray. The door switch has an interlock and when door is closed the dispenser controls should be functional. When open this disables water and ice dispenser. waiting on your response, Sea Breeze
Pull the ice bucket out, then hold in on the door light switches and while you push a glass into the button for ice (may require two people). Ice dispenser and auger will only work, when you push for ice, when the freezer door is closed, so by holding the light switch(s) in the off position with door open you can simulate door being closed. If you can push the button and see the auger drive turn (with ice bucket out) then check to see if you have some ice stuck between the blades on the bucket, if the auger motor doesn't turn, it may be "ice frozen". Common problem. Remove motor, let sit on counter for about three hours and then reinstall, if it then works then check for water dripping from the fill tube, where the water comes into freezer for the ice maker, and see if it is dripping onto auger motor.
If you put auger motor back in and it still won't turn then more and likely you need an auger motor.
First I need you to take the Ice Container out wash and dry it. Next I want you to open the freezer door and press the door switch that will turn off the light. With the light off have someone press the dispense ice button and see if the auger motor turns freely in the rear of the freezer with the ice pan and auger out of the way and then let me know your findings, Please rate my solution and I'm here if you have questions.Sea Breeze
What is the model number of your GE?
If the auger will move freely with ice out of the pan then the auger motor may be defective. Sometimes the connection in the door switch is defective. When the door is closed the switch turns the circuit on to the auger and control panel. Because the auger uses more amps that the water dispenser the door switch may be the problem or auger motor is just worn out.
Hi, On GE refrigerators the motor is not quiet. Open your freezer, remove the ice bin, press the door switch, make sure it turns off the light, and then press the ice dispenser lever. The solenoid will click, which also opens the ice door and the auger motor will turn on and you can definitely hear it. If the motor runs then inspect the auger connection on the rear of the ice bin, its plastic and they break. On some models, like my GE Adora there is a switch just for the ice maker behind the ice bin. If you need more help let me know as with all long distance troubleshooting we try with the information we have. Thanks and Good Luck!
check to see if your on/ off switch is green on the im 1st. 2nd make sure that you have properly seeded the dispenser tray by using the cross method. the auger arm at the back of the tray turn vertical and the auger mtr gear in the rf turn horizonal then insert the tray in the machine
Scorpio, remove the ice bin itself, dump the ice and see if you can move the bin auger by hand by turning the actuator in the rear. If the bin is ok, with the door open and the door switch held in see if the auger motor is turning when pressing the ice lever. If it's not turning the next logical step is to see whether the auger motor is getting voltage when calling for ice. Make sure the door switch is closed. The part number for the auger motor on the posted model is wr60x0202. Hope this gets you going..Catriver.