I'm a temp in an office today trying to print from an adobe file. everything worked well yesterday, today, even though all trays are loaded with ample paper, when i send a file to print nothing happens and the print screen indicates "paper out".
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The easiet way is to open all trays and load the bypass and tell the machine you loading 8.5 x 11 on bypass.
You can also set it on any tray within the menu of the copier under paper > then select tray > then change paper tray settings. Usually it is set to auto. but you can change bypass to what ever size you want with respect to the spec of the machine.
If you put regular paper in the tray as it is asking does the printer use the regular paper to print the picture? If so, be sure the 4x6 photo paper tray (with photo paper) is pushed all the way in, and when you select print there should be an option (probably hidden in a submenu) to select the photo tray as the paper source. If you are printing from Adobe Acrobat, I have not found a reliable way to get the c6180 to use the photo paper tray.
I hope this helps.
Try purging your temp files. If it's a usb connection try a different usb port. Since it can print from scan and do a test nozzle print then it's not getting data from the pc to the printer. If a different port doesn't work either, and if purging your temp files doesn't work try it on a different computer if possible. You may need to reinstall the driver for it.
oh and make sure you don't end up with one of those 'oh duh' moments :) ... check both ends of the cable to make sure it didn't become loose or unplugged :)
I suffered from the same problem for a long time. We got Xerox Phaser 8550 and 8560 here. I choose on computer "tray 2" but the printer just print from tray 1 which is empty.
Today i figured it out! It's some configuration at the printer. So go to "Paper tray setp" -> "Tray 1 mode" and "Tray 2 mode" -> change to "static".
I figure it's like this. Before it was "dynamic", it probably means the printer decides it's better to use tray 1 even though you choose tray 2 - and this decision is stupid. Changing it to "static" fixes this.
if you using office go to page setup and select the tray(s) that you want to use for the first page and other pages ( both must be the same ) unless you only want the first page as letter head and the rest on plain paper or something along those lines ?
Also if you go into the properties of the printer and go to advanced and then click on the printing defaults button and see if the options in there are the same or different to whats in printing preferences.
If they are set to tray 1 then it will default to tray 1
Microsoft word overides the print driver for page choice. Choose from within word File | Page Setup | Paper.
Tray one on this printer is the manual feed tray. tray 2 is the first drawer.
Ensure the printer driver is set up for the additional trays
While I do not have the solution to our problem, I discovered another paper try below where the printed paper comes out.
Close the door to block where the paper would come out if it successfully printed, and look below that, you will find that you can pull out another paper tray. Adjust the little plastic paper guides inside, and your printer will use that paper.
Temporary solution, let me know if you figured out how to fix the problem with it rolling the paper through, just reply/post back to this message. Mine was working perfectly yesterday, and just started that grinding noise today. I've only had it for a couple months, too.
If your alarm light is flashing and your printer will not print, press the "copy" button to get the device into the copy mode, once the copy button light is on, press the "Status Monitor" button. The LED panel will then show two lines of words: Line 1 "COPY STATUS" and Line 2 "SELECT JOB TO CANCEL"; then hit the Set button and the screen will show you what print job which has jammed the printer and you then press the - (Minus) button to clear the job. Open and close the front panel and the printer should reset and the warning light go off.
I had trouble locating the problem because my machine tends to stay on the Fax mode and when I pushed the Status Monitor button I would only get information about fax jobs.
Hope you have already figured out the problem. I thought I had better tell someone so I will remember the next time I try to print a job which requires a different size paper than what I have in my printer.