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My i phone has frozen and won't even switch off. Can you helpBilly Carruthers

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Hello Billy,

Try this to see if it will fix your issue.

Hold down the power button and home button simultaneously for 15 - 20 seconds then release. Soon after you may have to press the power button again to restart the device. The iPhone should reset itself without any loss of data.

This should be a simple fix however, if it does not work reply again and I will assist you.

Thank you for using Fixya

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Posted on Dec 14, 2008

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