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I've just bought an acer aspire 2930z and the crystal eye isnt working... help! its only 3 days old

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  • rabf1690 Dec 15, 2008

    after fallowing similar posts and advice, on here, eg. uninstalling the suyin file, etc, still no dice. while i had no .exe i tried camming with my buddy on msn, works fine? seems that the software has an error... specifically :



    image.dll



    more suggestions?



    id rather not return it, as i got a good deal, and like the machine as a whole



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Hi i had the same problem with an acer gemstone, but i discovered suyin drivers are not the appropriate drivers. In Acer empowering technology is an option for reinstall only divers, and in the list appeares a driver named "Bison AcerCrystalEye". I reinstaled it and my cam back to life.
Hope it help.
Ana

Posted on Jan 19, 2009

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I have an acer gemstone and i had a technical fault with thier built in crystal eye webcam and i exchanged it for another laptop and that worked fine. as far as i know acer arent the best of equiptment

Posted on Dec 14, 2008

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    bf141dc.jpg
    43d5b35.jpg

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    Thank you for using FixYa!



    Az.





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