Question about Bose Lifestyle 38 DVD Home Entertainment System System

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BOSE LIFE STYLE SYSTEM SOUND (AUDIO) GOES QUITE FOR A SECOND

WE HAVE OUR BOSE SYSTEM/SURROND SOUND HOOKED UP THROUGH OUR COMCAST CABLE AND INTO OUR FLAT SCREEN TV.
WE HAVE HAD IT THIS WAY FOR ABOUT TWO YEARS WITH NO CHANGES. WE DID REPLACE THE FLAT SCREEN ABOUT 3 MONTHS AGO BUT THIS PROBLEM JUST STARTED THIS WEEKEND. WHILE WATCHING DVD, CABLE TV THROUGH THE BOSE SYSTEM THE SOUND WILL CUT OUT ABOUT EVERY 3 TO 5 MIN AND THE SOUND JUST CUTS OUT FOR JUST A SECOND THEN COMES BACK ON LIKE NOTHING WAS EVER WRONG. IF WE RUN THE COMCAST CABLE BUT JUST TURN OFF THE BOSE AND USE THE SOUND THROUGH THE TV IT SEEMS TO BE OK. AGAIN IT WILL DO THIS WITH EITHER BOSE DVD OR BOSE CABLE USE.
I HAVE NOT YET CONTACTED BOSE YET AND HAVE NOT DONE ANY UPDATES SINCE THE ORIGINAL SET UP.
HELP IF YOU HAVE ANY ADVISE.

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This was posted a while ago, so I'm sure it's probably been solved by now. For anyone with audio issues using this or any other Lifestyle system: If you experience audio problems (no audio, intermittent audio) from more than just 1 source (especially if it involves internal sources like DVDs or the radio) then just reset this by unplugging the power for about 30+ seconds from the bass module and the media center DC power. Check the audio input cable (multi-pin din going from the media center to the bass module) for bent pins.
If this doesn't solve the problem, you could try replacing the input cable, but those are usually pretty robust. You could call Bose at 800-367-4008 for tech support or to set up a repair if this fails.

Posted on Jun 21, 2009

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