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Re: How do I reset my Fax
You need to do a shipment set on the machine.
press function-7-monitor button "press it 4 time" the the * star key... should say service mode. then press 6 then press up arrow twice "should say shipment set" then pres start then 1 .. it should say initialize now. if it does wait a few minutes and your done
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If you're only having problems sending to some numbers, check the dialing rules for that number if it needs an area code or country code.
There's nothing wrong with your fax or line. You can also try loweing down the maximum send speed for your fax. To do that, on the control panel of your printer, press on Setup > Fax Setup > Dialing and Sending > Max Send Speed.
You might want to check the User's Guide for your printer. To access it, on your computer, click on Start > All Programs > Lexmark > Pro200 Series > User's Guide. Go to page 62 to know how to setup your printer to fax.
If your fax is already setup - meaning you're already able to send faxes but not able to receive. Make sure that the Auto Answer is on. To check that, on the control panel of your printer, press on Setup > Fax Setup > Auto Answer.
If you have an answering machine, make sure that your fax will pick up 3 rings higher that your answering machine. If you answering machine picks up on the 5th ring, set your fax to pick up on the 8th ring. You can change that under fax setup.
If you have a voice mail service enabled in your phone, you'll need a distinctive ring feature for your fax to work if it's being shared on the same line.
HP Toolbox and Fax Management
- The HP LaserJet all-in-one product software includes
a web application to easily communicate with and manage the HP all-in-one product. The
HP Toolbox allows monitoring the status of the product, examining and changing product
settings, gives access to fax software functionality, allows scanning from the all-in-one
product control panel, provides product alert functionality, and presents
troubleshooting and "How Do I
Connect an active telephone line to the back of the HP
printer. You will see the telephone jack next to the USB port. The HP
printer is now ready to fax a document. Hit start and it will work.
Make sure that the fax header contains the full 10-digit telephone number of your HP fax product, including the area code.
To modify the fax header, use the following steps:
Press the Setup
) on the product control panel.
Press Basic Fax Setup
, and then press Fax Header
Type personal or company information using the keypad, and then press OK
Type the phone number, including area code, for your HP fax product, and then press OK
Dial 1-888-HPFaxme, and then send a fax to the HP Fax Test Service.
test your fax working or not:-
Make sure the product is turned on and correctly connected to the telephone jack.
Make sure that there is plain white paper in the input tray.
Press the Setup
) on the product control panel.
Press the right arrow (
) to select Tools
, and then press OK
From the Tools menu, press the right arrow (
) to select Run Fax Test
, and then press OK
. The fax diagnostic test print.
Hit the setup button, select fax setup or setup fax, and make sure the option to "Junk" fax blocker is off. The default when you setup the machine itself is on yes. This helped me with my "error 410" message I received when printing fax log.
It seeme the fax no you are trying to send fax does not receive fax in higher speed or might be it is a older fax machine than the one you have.
Try reducing the fax speed on your machine and trun off ECM mode.
Press Menu / Setup> Press the right arrow key till you see advance fax setup> and press Ok> Again press the right arrow key to locate fax speed> and press Ok> and reduce fax speed to slow> Press Ok. and cancell to come back to the main screen.
To disaable ECM mode>
Press Setup . Press the Down arrow repeatedly until Advanced Fax Setup displays. Press OK . Press the Down arrow until Error Correction Mode displays. Press OK . Press the Right arrow > until either OFF or ON displays. Press OK . Send another fax to verify that the ECM is enabled or disabled.
Check the link bellow for a detail of all fax error codes:
I have mentioned the Description for the error codes.388 and 421 error codes means the same and suggestion to resolve the problem.
282 - Retry the transmission.
388 - Reattempt the fax reception at a different time when telephone line conditions have improved.
421 - Reattempt the fax reception at a different time when telephone line conditions have improved.
233 - A communication failure has occurred between the two machines (OR) The user at the remote machine might have pressed the Stop
button. (OR) Sometime Call waiting service might cause this error code.
Turn OFF the Error Correction mode(ECM).Steps to do. Push the menu/setup button ->Select Advanced fax setup-> press ok/Enter->Scroll Down to Error Correction mode(ECM) and highlight -> press ok/Enter->Select turn OFF-> press ok/Enter.At Last Press Cancel to quit the menu.
Decrease the Fax speed.Steps to do.Push the menu/setup button ->Select Advanced fax setup-> press ok/Enter->Scroll Down to" Fax speed"-> press ok/Enter-> Choose "Medium speed or slow speed ->press ok/Enter. At Last Press Cancel to quit the menu.
yes press fax button and go to setup/ press setup. printer setting and reset menu and select option to reset to default and when you configure settings on your printer for fax feature disconnect line from the back of printer and configure it then when finish reconnect the line and powercycle printer. then test by sending nd ask someone to send you a fax as well.\
make sure incoming mode is set to auto switching and drpd to normal or on