Question about Office Equipment & Supplies
The printer thinks there is a printer jam, but there isn't. Have cleared duplexer, paper feeder top and bottom (though there was never a jam).
I have fed card stock through recently.
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Posted on Jan 02, 2017
SOURCE: Paper Jam at 2
Its probably not picking up paper from that tray, thus the jam error. For me that is typically because the tray isn?t pushing the paper up high enough to be caught by the pickup roller or the pickup rubber band is worn.
Posted on Feb 02, 2007
SOURCE: HP 7680 paper jam
I spent 21/2 hours with the HP tech support - with their recomendation to upgrade my 14 month old computer to the bigger model because the screen reads "paper jam". I have had this printer replaced once already, 1 week after I received it for a defective doc feeder. I decided to take things into my own hands - First of all, no paper was ever located in the paper jam area. Several soft resets by shutting down for 20+ seconds, then pressing #6 at start up resulted in any improvement - the screen continued to read "paper Jam....." the HP tech was unable to offer any practical suggestions.
I turned the machine upside down after removing the document feeder and examined the rollers at the back of the rear tray where the paper jam was supposed to be. I noticed that there was some black residue on the gears and although the machine was off and unplugged - the rollers / gears would not roll freely and seemed to get stuck. I cleaned them thoroughly with an old but clean toothbrush and water. (don't grease the gears - I've heard it eats the plastic) - until the rollers would freely roll when I moved the gray rubber rollers.
Returned the machine to correct position - and turned it on - "paper jam" message returned but the machine was sounding different than it had - so I did another soft reset (unplug from wall and printer for 20 seconds, then holding #6 for a few seconds while plugging back in and now I can print. The printer went through its maintenance cycle and did a realignment. I can print and everything is working fine at this time.
I hope that this will help someone. I couldn't find any information on how to repair the printer and HP seems to be all about producing junk and convincing you to "upgrade" at a cost of $2-300. When this one does finally go - I won't be buying an HP!
The 7680 jams a lot and the document feeder has a lot to be desired. It has trouble feeding straight and if there is a jam anywhere in the machine - it is always difficult removing the paper without tearing it and creating more problems and waste of time.
Posted on Apr 10, 2009
You have to open the Door and take the cartridge out. It's fairly easy.. then just take the paper out and put back the cartridge.
Posted on May 16, 2009
SOURCE: Cannot clear paper jam on L7580.
give this a try
try this, its probably a small part of jammed paper or then theres a problem with the pickup, try cleaning it.
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.
Posted on Jun 03, 2009
Tips for a great answer:
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Hi, please try this:
all media from the output tray.
a. Push the button on either side of the duplexer, and then remove the panel or unit.
Locate any jammed media inside the device, grasp it with both hands and then pull
it towards you.
If the jam is not there, push the latch on the top of the duplexer and lower
its cover. If the jam is inside, carefully remove it. Close the cover.
Reinsert the duplexer into the device.
the top cover and remove any debris.
you have not found the jam and have Tray 2 installed, pull out the tray and remove
the jammed media, if possible. If not, do the following:
Ensure the device is turned off and disconnect the power cord.
Lift the device off Tray 2.
Remove the jammed media from the bottom of the device or from Tray 2.
Reposition the device on top of Tray 2.
the print carriage access door. If there is paper remaining inside the device, ensure
the carriage has moved to the right of the device, free any paper scraps or wrinkled
media, and pull the media towards you through the top of the device.
6. After clearing the jam, close all covers, turn on the device (if you turned it off) and resend the print job.
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Lift up the automatic document feeder. The feeder makes up the top half of printer, and it can be opened like the hood of a car. Lift the sides of it slowly. This exposes the printer mechanism and ink cartridges. Pull the jammed paper up and out of the printer mechanism with both hands. Pull it gently to ensure you don't damage any components.
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