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Kindly install the Kodak all in one home center on your computer,connect your computer and printer via usb cable and then try 2 scan. Ur issue will be fully resolved.
Click on scan pictures and documents On kodak aio home center and then click on scan now,follow the instructions.
try to unplug replug the usb cable of the printer.
You may also go to control panel printer and faxes and look for the printer of your 5300 now if you see 2 icons delete them both then exit to printer and faxes. and unplug/replug your USB cable then restart computer.
If this issue not solve try to uninstall the software and download the clearutility kodak.com/go/clear. then after doing this restart computer.
Try to install the latest version of Printer software from www.kodak.com/go/downloads
on your computer. then open the kodak home center software and click on scan pictures.
Adjust the settings and you are ready to go.
download the user manual from www.kodak.com/go/manuals.
Kodak AiO home center, serve as a driver as well for your printer to print from the computer. It will let you scan, copy or print pictures. AIO home center will let you select the settings you want for your printer
Double-click the KODAK AiO Home Center icon. If the error occurs again, go to the next step.
Set administrator rights for the Home Center application:
For WINDOWS XP OS:
Right-click on the Home Center icon.
Click the Compatibility tab.
Clear all the check boxes.
Click Apply and OK.
Double-click the KODAK AiO Home Center icon. If the error occurs again, go to the next step. IMPORTANT: In the next step, before you install the Home Center Software, make sure you disconnect the USB cable. Then, connect the USB cable when the software installation instructions tell you to do so.
Upgrade the software and firmware for your printer:
i dont have an answer to your first problem, but i do to your second
Please call 1.800.421.6699 and select option 01 for prints missing black or color ink. Kodak will send you a replacement printhead kit for free.
by the way, the cleaning heads issue is normal since the cartriges don't have printheads
go to c:\windows\system32\kodak and check for kds_aio5000 and inside that you should have 1 folder and 1 file. the folder name is lib and the file name is ekaiowia.dll. inside lib folder there are cct.ekpgct and hippo.dll. If not then uninstall the home center and then go to www.kodak.com/go/clear and run it then install the home center from www.kodak.com/go/downloads and choose the appropiate product.
I needed to reload my AiO Home Center software and no one seemed to have the correct procedure. Maybe if you remove & reinstall yours it will resolve your problem. This procedure worked for me on my XP-machine: 1. got to Control Panel/Printers&Faxes and delete the printer 2. go to your Hardware/Device Manager/Universal Serial Bus Controllers, right-click on USB Composite Device and select Uninstall 3. go to Control Panel/Add/Remove Software and remove the EasyShare software 4. disconnect the cables from the Printer 5. download from Kodak.com the program "install_aio.exe"; run the program (I selected only AiO+EasyShare+Software Updater to load) 6. followed the prompts after the sw installed to reconnect the Printer cables 7. rebooted