I bought my canon ixy 800 about 10 months ago, it has been an excellent camera, but when i turned it on 3 weeks ago, whenever the zoom lens moves it makes a loud grating sound i guess you would call it...It sounds like something is jammed in there or something, a friend of mine with the same camera is also experiencing the same problem....is this a factory default? or something we've both done
An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert who has written 50 answers of more than 400 characters.
An expert whose answer got voted for 20 times.
Re: zoom lens problem
Most often these problems occur because of shocks received by the camera. The zoom mechanism in the lens assembly gets knocked out of place. Sometimes this happens just like that, without any clear reason. The lens assembly is a delicate mechanism if one small part gets out of the place it will damage or jam the whole mechanism. A service center can check for that. There is no way for the end user to proper realign the lens mechanism because it is sooo small. It requires specialised tools and hardware. Also, when you take the camera to a service, ask them an estimate of the repair, you will know if it is worth it. Repairs vary form a simple lens adjustment to the need of having the whole lens assembly replaced
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If you have the IXY 1000, you can download a manual here (the US version is the SD900). The battery is a Canon proprietary battery, and there is a recharger available from Canon to charge the battery, The specific charger you need will depend on where you live -- different countries have different standard voltages and connector plugs.
Hi there, dont use it. Because its a problem of lens giude pin. May be its damaged or some how there is some dust stucked.
Another few reason is below.
Low battery or damaged battery can't afford to give that much power to motor. Or see the image below for lens problem.
I suggest you try to clean as per your risk or visit a canon service center. Thanks.
Had the same problem a few months ago.There was a high pitchedwhisltle and I think the screen said "lens fault.turn off camera" or something similar.Bought a G9 to replace as the 7 was out of guarantee but sent the 9 back to the e-bay reseller as it was obviously secondhand with grit around the lens ring and the viewfinder.Ebay never again!.So 3 months ago ago I tried the G7 again with a fresh charged battery before I consigned the camera to the loft.I noticed that each time i switched on the whistle and message was there but the lens extended slightly further each timeso I kept rebooting until the lens was fully extended.Turned the camera off and on again and everything was back to normal.It seems that this may be Canons protocol when a camera goes back.Its been absolutely fine until today.It wont boot up at all.I have tried 2 fresh charged batteries and its dead.Any ideas anyone?
Find a few Canon repair shops, and describe them your problem, and they should be able to give you rough estimates. I've had estimates for same mechanical problem from $200 to $15.
If you are adventurous (and the manufacturer's warranty is expired), remove all the tiny screws, and see if this is something simple, and you can tell repairman what specific part you need - their estimate will be more accurate that way.
This sounds like a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:
The same thing happened to me. It was my wife's camera so I bought her a new one and planned to send the damaged camera in for warranty repair. I took the batteries out and put it back in the box. About 5 months later, just as I was planning to ship it to Canon, I thought I would put batteries back in it and see what happened. It started working and has worked since.