Question about Canon MX700 Office All-In-One InkJet Printer

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Mx700 only printing in B&W

New printer only printing in B&W. Grey scale unchecked. When printing the test pattern only the black pattern prints. also only copies in B&W. When attempting color copies incomplete copy appears

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  • jdurica Dec 14, 2008

    if it is a software problem then why will it not copy in color?

  • jdurica Dec 14, 2008

    yes color cart all installed and the lights are on

  • jdurica Dec 14, 2008

    also have performed a printed head cleaning which did not fix peoblem

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Remove and check the colour cartridge sometimes the new cartridges which comes along the printer gets dried up so the copies r missing in colour.or replace the colour cartridge and get that colour cartridge refilled at refilling store that will also work properly.

Posted on Dec 14, 2008

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Check if there was still a colored ink or check if its not dry.

do a head cleaning on th unit.

Posted on Dec 14, 2008

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Have u installed a color cartridge in the printer yet?

Posted on Dec 14, 2008

Mark Gil
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This is a software problem, do uninstall and re installation of the printer software on your computer and that should do it...

Posted on Dec 14, 2008

  • Mark Gil
    Mark Gil Dec 14, 2008

    Because if the software are not completely or properly installed you will also have this problem, by the way you can also try first to do a deep cleaning on those cartridges sometimes they are just clog and you will also have this problem...

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Welcome to Fixya !

I assume that the printer is set to print in grey scale as below. follow the same procedure to change it to colour mode. If its still priniting in the Grey scale mode, Then please check the ink level in the printer.

Print in grayscale
To print in grayscale
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2. Click the Color tab.
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5. Select any other print settings that you want, and then click OK.

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Make sure that in the printer driver that print the text as gray scale isn't checked and that the toner saving mode isn't on. failing this you may have a faulty machine return it to the store and get an exchange.

Hope this helps
Thanks J

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