WE ARE GETTING A NO SIGNAL MESSAGE AND CAN NOT GET OUR HD CABLE TO WORK. WE PUT IT IN ANALOG AND WE GET REG CABLE BUT WE ARE UNABLE TO GET A SIGNAL FOR THE HD. ANY HELP WITH THIS WILL BE GREATLY APPRECIATED. IF ANYONE HAS A 800 #FOR TECH SUPPORT WOULD ALSO BE APPRECIATED.
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most of the new TV's use a SCAT plug to allow connection of a PC or laptop. I doubt that this TV has that sophistication. The ISB will not do it and neither will S VIDEO.
As for the cable you could try a male to male plug to mnake a coaxial connection. These TV's were made to a price for walmart and you got what you paid for which was a cheap TV. There was no warranty offered by Walmart for these either
I've done a little research and I don.t see where you have a ATSC tuner that receives the over the air digital signal. You have a basic Analog tuner. The only way you can receive digital is by a HD cable box by having cable or going to Satellite.
This is the best solution for your problem as a 40 year experience with wires etc.
Go to the source of your cable signal connector .
Open it and clean the terminals with emery paper , sand the end of the cable shiny clean from corrosion , get a new barrel connectors with gold terminals if possible lengthen the ends of the cable , insert and tighten good, use thick rg-16 or rg 40 cable with good insulation ends crimped professionally with a crimpier or buy ready made , not from dollar store. Get a gold plated professional splitter if you need one or two , it will cost about 15 or more each . Make the cable runs as short as possible, using the thick good cables. If needed get a signal magnifier. From radio shack or the source etc. Connect them good and tight . Ground the splitters . Problem solved , you will get crystal clear channel 2 to 7 including 3 and 4 . Isolate the TV cable from other cables and power wires.
If you can return it, do so, otherwise the best place to start is to follow the inputs to the board to the screen.
One thing to try is unplug it for 8 hours to hard reset it and see if that makes a difference. These tvs have a history of having this problem and most likely the signal processor is at fault if nothing else looks bad.