- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
it's a hardware issue...try to use a external CD/DVD burner (loan from a friend) and if that works then buy one for yourself....
external DVD burner can be connected to a laptop and PC...
I would first try removing the device in the control panel, system, device manager and then reinstalling the driver. There may be a problem caused by a windows update. In general CD drives rarely go bad. If the CD works say for a music CD then it should work for blank cd. You may also want to check the CD type. If you accidentally used a DVD, that won't work and in some of the older CD drives, they may not handle every type of CD format.
PC did not recognize internal or external dvd rw. After trying another internal thought it might be the connection on the mobo. uninstalled sp3 for xp. rolled back to an earlier date and now both dvds work great.
the combo drive you listed above is a cd-rw/ DVD-ROM....meaning that it will play and burn cd, cd-r, and cd-rw disks. the dvd rom will only be able to play dvd-rom and dvd-r disks providing they are in the proper format. check that the disk in question is not a dvd-rw or (+2) disk. the drive will not recognize that a disk is in the drive if the disk isnt compatable. try a dvd movie, if that works then a dvd-r, if that works then try a dvd-rw +1. if the last option doesnt work then you will have to stick with the dvd-rom and dvd-r, or purchase a dvd-rw drive to install.
Well a CD-RW/DVD ROM is a CD burner so you really dont need to replace it. Unless you meant replace it with a DVD burner then...
The best thing you can do is go to the Dell website and search your notebook/model number and look for the upgrade drive and buy it from them. If its to expensive search ebay or the web with the info you found on the Dell website (combo drive name + model number) and find one for a cheaper price.
I'd suggest you change the drive,, DVD DRIVES FOR LAPTOPS are usually standered parts Take the drive out and buy one and replace it. I dont think you laptop might require a special drive Laptop usually carry standered drives meaning any one should work.
This is unlikely to be a software problem unfortunately sry :( From experience I would say the laser/photo quadrant detector in ya Combo is damaged or faulty these Combo drives seem to have this Ahem .. weakness.. The DVD's are fairly easy to replace.. perhaps ya may find one on Ebay?