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Problem with AVAYA ACS R 7.

Hi, we have A C S AVAYA relese 7. any time there is power outage
system loses all progamming. we put new battery on system.also we
did programming#123 and # 124 aqnd #125. and top of all these
we install power surge.seems nothing helps. we but a new A C S R. 7.
but problem insiste. we also install new power outlet. nothing helps.
can you help us? thanks.

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This unit sounds like it is like a computer that loads the program everytime it is turned on. When I am working on HD Video and I don't want to loose all the work I have been currently working on due to power outages, I put a UPS Battery Back up system on it that is capable of keeping my computer on for at least 30 minutes while things are being worked out.

This would be my suggestion for you. Buy an independant Battery back up power supply unit from a local store and be sure to get a medium sized one. I assume this phone system uses very little amperage and with such a battery back up system would stay on for days when your power is out. That would be the easiest solution and less time consuming for anyone at this point.

Posted on Dec 14, 2008


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How to restore voicemail after power outage avaya

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Your ACS has a known software bug. You need to contact the place you purchased it from. They will need to open a ticket with Avaya TierIII, and they will have to upgrade the firmware of the control unit.

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The extensions in the voicemail group are not programmed. You need to put the ports that the system sees the voicemail, into #505, group 7.

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I have a message that says replacesysbat w/power on what do I do

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I bought a used avaya partner phone system online. It came with Partner mail vs module... I cannot access the menu for voice mail to set it up... Avaya directions say pressing (intercom) 777 but all I get...

Did you really think it was going to be that easy?

You have to program the VS in the proper hunt group (7) to make it work. For example, if you put it in the 2nd slot, because it was only a 2-slot carrier, it would become extensions 22 and 23 on a 2-port license and 20-23 on a 4-port. The Partner Mail is installed to the right of any 206 or 400 cards, so that you don't have any holes in the extension numbering plan.

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I can't set up the intercom system on my Avaya Partner ACS R7

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if this is a partner acs, AND it has a backup card:

From ext 10 or 11:
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