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Problem with AVAYA ACS R 7.

Hi, we have A C S AVAYA relese 7. any time there is power outage
system loses all progamming. we put new battery on system.also we
did programming#123 and # 124 aqnd #125. and top of all these
we install power surge.seems nothing helps. we but a new A C S R. 7.
but problem insiste. we also install new power outlet. nothing helps.
can you help us? thanks.

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Parviz3,

This unit sounds like it is like a computer that loads the program everytime it is turned on. When I am working on HD Video and I don't want to loose all the work I have been currently working on due to power outages, I put a UPS Battery Back up system on it that is capable of keeping my computer on for at least 30 minutes while things are being worked out.

This would be my suggestion for you. Buy an independant Battery back up power supply unit from a local store and be sure to get a medium sized one. I assume this phone system uses very little amperage and with such a battery back up system would stay on for days when your power is out. That would be the easiest solution and less time consuming for anyone at this point.

Posted on Dec 14, 2008

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