Question about Xerox DocuColor 2006DPC Laser Printer

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Xerox Docucolor 2006 Error Code 009-358

Any idea of what this is and how to fix it? I live 65 miles from the city and no one is willing to come service it. I have to do it myself. I have already replaced several components including the bypass door and just recently the fuser. Tuning it off then back on again doesn't seem to work. As soon as it starts a paper feed from any drawer or bypass, the error code comes up. HELP!!!! Thanks!

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  • saeedbcc_sdk Feb 23, 2009

    009-358 - call for Service xerox 790 phaser Laser Color Printer

  • Joe Z. May 11, 2010

    Hi Mario,



    I have the Docucolor 2006 print also and have error code 009-342. Would LOVE a copy of the service manual if you have it. Please email me at registrations @ pattycakes . com (take out spaces). THANK YOU IN ADVANCE!

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Hi: The docucolor 2006 is also called Phaser 790, youcan get the service manual in http://printer1.blogspot.com You are wellcome

Posted on Oct 13, 2009

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009-358 BTR 2 Home Position RAP The BTR 2 Cam Sensor does not detect the cam in the home position within the specified time If you require the service manual I can email it to you. Mario

Posted on Jun 27, 2007

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Solution Listing for Symptom The Printer's Control Panel Displays 009-358 - Contact Service Solution (try these steps in order) 1. Turn the printer off, wait 30 seconds and turn the power back on 2. The printer will need to be repaired power off the printer and contact service Not good news I am sorry to say. http://office.support.xerox.com/srvs/cgi-bin/webcgi.cgi?new,ques=User_Type:4,templateset=xo_legacy,kb=out98pkb,ques=obj(69892)::obj(707),ques=obj(34668)::obj(67237),Company={5AC8CA72-62D5-4658-8D6F-D2F393C98A63},varset=prod:2006 http://www.office.xerox.com/multifunction-printer/color-multifunction/docucolor-2006/sprt-enus.html Good luck, Tim

Posted on Mar 15, 2007

  • Timothy Higgins
    Timothy Higgins Mar 15, 2007

    The error code and quote were cut and pasted directly from the Xerox site. FAULT CODE 009-358 means the machine has a serious problem.

    Check craigslist.com to see if someone has spare parts.

    Tim

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