Access appearing on screen

Apoc on Mar 15, 2007

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I have a sony DSC-W30 digital camera and when ever i turned it on, the word "Access" appears on the screen, i tried the initialize action on the menu setup which is said to default setting, but the word access still appears on the screen, then after a while, on the screen is says "Turn Off And On". I held down the menu button while on playback mode and got to see pictures i have taken but i cant get into the picture taking mode, because of above stated issue. Please help me out!

Feb 13, 2009

- I have the same problem for my Cybershot T30. I have to turn on and off many times until its fixed by itself. For T30, what can I do instead?- lynntanms

Jul 31, 2008

- lorsque j'ouvre mon appareil le zoom ne sort pas et il indique acces puis il indique éteigné et rallumé
- sandralapoin

Jul 29, 2008

- access keeps comming up and cant take pics / yellow light keeps flashing- presh101

Jan 09, 2008

- I have the same problem. I've had the camera just over a year, and out of no where it started to display "access" on the screen, then says turn off and on and the lense opens and closes three to four times zooming fully each time. Turning it off and on did nothing. The yellow light also blinks, so I charged it, but that did nothing. I don't know how to fix this.- Robyn_d

Jan 08, 2008

- I have a sony DSC-W30 digital camera and when ever i turned it on, the word "Access" appears on the screen, i tried the initialize action on the menu setup which is said to default setting, but the word access still appears on the screen, then after a while, on the screen is says "Turn Off And On". I held down the menu button while on playback mode and got to see pictures i have taken but i cant get into the picture taking mode, because of above stated issue. Please help me out!

- ivyy

Best Solution

posted on Mar 15, 2007

Bogdan

Rank: Guru
Rating: 91%, 511 votes

When the camera gives this message it means it can't properly initialise the lens mechanism. The small servomotors can't properly align the zoom lens, either because they are stuck in something or because the assembly is damaged in some way. This problem will require service intervention as it is a delicate repair especially for the DSC-Wxx series. I have a W70 here for repairs, this mechanism is a very complicated and small. This errors occur because of shocks received by the camera (most often) or simply just like that, if a small part of the lens assembly just gets out of place.
The repair varies from simply having to realign the lens to situations where the whole lens mechanism must be changed. Ask the service man there to make you an estimate before he starts the actual repair.

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Solution #2

posted on May 10, 2008

rusoaie

Rank: Apprentice
Rating: 94%, 5 votes

Hello!

Same mechanism problem here on a DSC-W50. For me, it did not work out to PULL the lens, but to push them. I just opened the camera and it tried to calibrate the lens with no success for about 4 times, after it just let them out and displayed the "power off and on your camera" message. The problem is that on this model of camera when the lens is out you cannot push or pull it. So I thought of a trick: when the lens is moving, you can pull or push them. Anyway, this is what I did: with the lens out, i placed the camera with the lens towards a soft surface (bed) and gently pushed on the side with the display. First times it didn't work, so I had to push harder and finally it worked and now my lens is aligned and the camera is working as if it were new. I suggest you try to push or pull the lens while it is moving GENTLY at first, and if it does not work, try harder - really hard! It will do a click at some time and work fine!

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Solution #3

posted on Mar 26, 2007

Guest

Rank: Apprentice
Rating: 0%, 0 votes

Mine did the same thing, and after I read this, I decided to turn the camera on, and as the lens was extended, I gave it a couple of taps. It worked! Try not to hit it too hard though. Good luck!