Question about Dell 922 All-In-One InkJet Printer

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Hi, Even though I have replaced the black cartridge, I continue to get the message that the ink is empty. I would love some guidance!!!!

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Hi snascent,

It's possible that you may also need to replace the color ink cartridge. If this is not the case, then the message you're receiving could be due to any of a number of factors:

1) Make sure that you've removed the sticker and transparent tape from the new cartridge before installing it.
2) Make sure that the new cartridge is snapped in securely, and that the lid over it is snapped close.
3) Make sure that the black cartridge is on the left and the color one is on the right (silly as this may seem, it can actually cause problems).
4) If all of these are done and you still get the same message, you might try powering off and back on.
5) If it still doesn't recognize the ink, you might have a clogged print nozzle. To clean the print nozzles, click Start Menu > Programs > Dell Printers > Dell Photo AIO Printer 922 > Dell Printer Solution Center. On the "Maintenance" tab, click "Clean to fix horizontal streaks" - then click "Print."

I hope this helps you - please let me know if you still have problems, or if I can be of any other assistance.

Kind regards,
H2H

Posted on Dec 14, 2008

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Error message "to print in color, install the following cartridges:" continually comes up after installing new cartridge.


on ours the cartridges click twice to be fully seated..there are 4 cartridges in this one.. if one is not all the way down, it will error..in extreme cases if all the cartridges are in place..unplug the unit and reboot it..

Jan 19, 2014 | HP Photosmart C6180 All-In-One InkJet...

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I replaced an ink cartridge because the printer stopped working and showed a message that the old cartridge is empty. However after putting the new one in but the printer still refuses to work and shows...


maybe the cartridge is wrong, release it and clean the electrical contacts, put them again one by one, if notting happen, try this
Solution As the printer operates, it moves ink from the ink cartridges into a printhead reservoir. The printer does not deliver a message when an ink cartridge goes empty, because it still has ink in the reservoir. The printer continues printing until the ink level in the reservoir falls to a first trigger point - then a message appears advising the printer owner to Replace Cartridges Soon . At this point, other cartridges that are empty but have not reached the trigger point are also mentioned in the message, to save trips to the retailer. After the first trigger point, the printer can continue printing until ink levels in the reservoir reach a second trigger point. At the second trigger point there is only enough ink left to perform vital servicing tasks, and a new message appears, saying Ink Cartridges Empty . The options offered depend on the usable inks remaining. If no options are offered, the cartridges indicated must be replaced before printing can continue. The Ink Cartridges Empty options are described in the table below: Ink colors out Option Print mode possible All Cancel None Black

AND

Cyan, Magenta, or Yellow (any or all) Black only Continue with other colors Cyan/Magenta/Yellow mode (composite black)

Text and photo quality will differ from those printed when all colors are available Light Cyan or Light Magenta (either or both) Cyan, Magenta, or Yellow (any or all)

(Black still available) Print with black ink only Grayscale

Apr 07, 2010 | HP Photosmart 3210 Printer

1 Answer

Lexmark E120 black cartridge


In their determination to keep you purchasing their ink whether you like it or not, Lexmark has circuitry built into their ink cartridges that based on measured use tell the printer when the cartridge theoretically should be empty, whether it is or not.

In the case of the black cartridge they are somewhat more lenient than in the case of the color cartridge. Eventually, when the circuitry tells the printer that the black cartridge should be empty it will continue to be refillable, and work, but will present the owner with annoying messages ranging from "you're using an unauthentic cartridge" to other things. The best thing to do in this case is to check the box that pops up telling it not to continue giving you the annoying messages. This works, but eventually may start again, after which you again check the box telling it to stop. It's quite livable though.

In the case of the color cartridge the built in circuitry will eventually tell the printer that the cartridge is empty, even if it's not because you have properly refilled it, and it simply will not function any longer. You've just wasted your ink. Natually they don't want to see you destroy your printer, which costs less than purchasing only two of their 2400% profit ink cartridges. Good luck.

Jun 03, 2009 | Lexmark X5470 All-In-One InkJet Printer

2 Answers

Epson sx200 One of the colour inks is empty and no print in black


Hi, this is not a solution because I don't think there is one apart from buying new inks. Epson and all other inkjet printers do this to prevent the coloured print head nozzles from getting blocked. If they are not used for a long time the ink dries up and blocks the nozzles. Epson recommends printing at least once a month with all colours to prevent this. Printing in black only option will only work if the colored inks are OK. Whenever the printer is turned on it performs a head clean, this is why the coloured inks get used over time even though they are not used for printing.

Apr 02, 2009 | Epson Stylus CX3200 All-In-One InkJet...

1 Answer

Continue to get "empty" messages after replacing both ink cartidg


hi... try these steps
>unplug power adaptor and plug it back in
>try to identify whick cartridge is giving u trouble..black or colour by inserting carts one by one
>if sam ething happens..contact tech support on 800-332-4120..printer would be replaced

Feb 12, 2009 | Lexmark X2500 All-In-One Printer

1 Answer

"Expired color cartridge" message blocks black printing - nothing works


Hello merelU. I'm afraid you may have to replace the empty color cartridge as there may be problems with the printer while an expired cartridge is installed on the printer (even though some of the cartridges are still under warranty) and also, HP cannot guarantee the quality or reliability of expired ink cartridges.


all the best.
thx

Oct 07, 2008 | HP Photosmart 3310 Printer

1 Answer

Say's empty


If you still need help:
http://welcome.solutions.brother.com/bsc/public/us/us/en/faq/faq_top.html?reg=us&c=us&lang=en&prod=dcp110c_us

Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
Description:
If the message "NO CARTRIDGE" remains on the LCD after you have installed the ink cartridges, then one or more of the cartridges may not be properly installed. Verify that the cartridges are installed correctly by following these steps:



Note
    Cartridges that have already been installed are no longer vacuum-sealed, so it is very important that these cartridges remain upright. If a cartridge is removed from the machine and placed on its side, air may be introduced into the ink supply tubes. As a result, repeated cleaning will likely be required before normal print quality is restored.

  1. Unplug the machine from the AC power outlet, wait approximately 10 seconds and then plug it back in.
    If the date and time appear on the display, the issue is resolved. If the display continues to show NO CARTRIDGE, continues to Step 2.

  2. Open the scanner cover by lifting it from the right-hand side until it locks securely into the open position.

  3. Remove the black ink cartridge by pulling the white plastic hook (locked over the edge of the ink cartridge) toward you, then lifting the cartridge out.

  4. The LCD should prompt you to install the black ink cartridge.

  5. Reinstall the black cartridge. Press down FIRMLY on the top of the cartridge until it is fully seated. Push the white plastic hook towards the cartridge to verify it is fully latched over the cartridge's top edge. Repeat STEPS 2 - 4 to verify each that of the color cartridges (magenta, cyan and yellow) is installed properly, then continue to STEP.

  6. Close the scanner cover. The unit should begin cleaning automatically.
Please remember to rate all Techs who assist you for free :) Joe

Jun 01, 2008 | Brother DCP-110C All-In-One InkJet Printer

1 Answer

Brother MFC 210C series ink replaced


The brother machines require ink in all the cartridges as it is always flushing ink through the heads to "clean" it. This means you must have ink in all cartridges at all times unfortunately or the brother will not work. Even if you could somehow get it to work it could damage your printhead anyway.

Good Luck
Please rate my advice, good or bad.

Feb 06, 2008 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

Replace Cartridge,Ink Emty Black


see here:

http://www.fixya.com/support/t213275-say_new_cartridge_yellow

 

Do use original ink carts because thirdparty ones have a different construction and wont be accepted by printer sometimes.

 

When (re-)inserting press ink cart into assy and clip the support over the edge.

 

Please check the other carts, too. They may be empty.

Oct 15, 2007 | Brother MFC 210C All-In-One InkJet Printer

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