Question about Maytag Neptune MAH9700 Front Load Washer
Neptune Front load washer keeps tearing seal and then starts leaking
Remove the top cover of the machine. Check to see if the three tubes going into the dispenser drawer hv not come loose. Tighten well.
Posted on Sep 11, 2007
SOURCE: front loading washer leaks
The rubber seal (or bellow) wears with age and will eventually deteriorate over time. Excessive use of detergent, and/or use of the wrong detergent (detergent that is not HE) can contribute to rubber breakdown too. Regular detergent is formulated for washers that use a wash tub with a capacity of 35 gallons. HE detergent is formulated for High Efficiency washers that only use 5 to 7 gallons of water. So, if you place regular detergent in an HE washer, you are (in affect) putting a higher concentration of soap in your washer. This higher concentration of soap can act as a corrosive to rubber and become permeated in your clothing as it does not rinse completely. This can lead to skin irritations as well. It is important that if you are not using HE detergent that you do so in the future to prevent premature breakdown of the rubber seals of the washer and pump. This will also void most manufacturer warranties if it determined you are using improper detergent. Now...I'm not trying to accuse you of abusing your appliance and not trying to lecture you. I'm merely putting this information out, because some people simply do not know. Overloading the washer is another contributor to excessive wear on the bellow as well as not keeping the bellow cleaned properly. Mold and mildew can contribute to the break down of rubber. The following link can give some advice on proper care of the door bellow:
Since your bellow is already leaking, it must be replaced. Replacements can be ordered on line at either searspartsdirect.com, repairclinic.com, or pcappliancerepair.com. All these websites offer competitive pricing, so you can shop for the best deals. Just type in your COMPLETE model number to begin your search. The Sears website offers helpful exploded view diagrams to assist in part identification and location. NOTE: You may consider ordering the front and rear bellow clamps if yours are damaged. Refer to the Sears website for pictorial view.
If you need assistance in replacing the bellow, the following link will give you the steps necessary to complete this repair on your own:
I hope you find this information helpful. Let me know if you require additional assistance.
Posted on Nov 24, 2008
you need to first unplug the unit. next you need to remove 4 screws that hold the dispenser lid on. next open the door remove 4 screws. remove the door and the out side panel. next located to the top left and right you will see a bracket with a 5/16 bolt remove them and take the bracket off. next lift the lid. you will have access to the door seal. you will see a spring at the top that is the band that holds the seal to the tub. the front of the seal just peels off. when putting the band and spring back on may be a little tricky. get one side up to the top gett a piece of duct tape and secure it. so that you can properly get the rest of the band on without fighting with it. get some vise grips and pull the spring over and attach to the part that is tapped. let me know if this helps or if you need more instructions.
Posted on Jun 21, 2009
Open the door so it is 90degrees from machine, see if it is upright. if not undo the door bolts slightly and re alighn door. Good luck and feel free to give feed back.
Posted on Sep 03, 2009
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