Question about Coby DP-5588 5.6-Inch (4:3) Clock & Digital Photo Frame with MP3 Player (Maple)

3 Answers

Installing coby digital keychain software

It will not install properly and i have tried all 3 disk with three different keychains

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  • 9 more comments 
  • Anonymous Dec 25, 2008

    i have a coby dp-161 andi cannot getthe software to install.

  • Fuky Boy Dec 25, 2008

    For some reason I can't get the Photo Viewer Software to install.

  • Anonymous Dec 26, 2008

    same thing!

  • kollurusushm Dec 26, 2008

    same problem

  • daisyrascal Dec 27, 2008

    software will not install on my windows xp

  • Anonymous Dec 30, 2008

    I have a coby dp-161 cannot get it to load pictures

  • skin6683 Jan 20, 2009

    I can't get the cd to install properly!!!

  • Anonymous Jan 21, 2009

    install sofware for dp-161photo viewer broke cd

  • Anonymous Jan 22, 2009

    cant download pictures cdwont tell me what to do please help

  • Anonymous Mar 15, 2009

    Same problem with Key Chain. I downloaded the instructions from the website and still could not get this item to work properly.

  • Anonymous Mar 28, 2014

    How can I install software on my windows 8 computer for my keychain photo viewer dp152?

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3 Answers

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Start from scratch, uninstall everything and pretend your installing for first time:

1. have keychian unconnected from usb
2. install software
3. DONT RUN SOFTWARE YET
4. connect keychain to usb
5. on keychain select: USB update
6. Run software
7. well-ah, intelligence > poorly organized device - enjoy everyone

Posted on Dec 29, 2008

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Getting Started- VERSION DPKEY and 151SX
STEP-1
-INSTALL The Photo Viewer Software

Download & Install The Photo Viewer Software From Our Web Site:
The Driver CD files (Setup Guide, Manual and Photo Viewer Software) can be downloaded from
our web site. Click on the link below
http://www.cobyusa.com/?p=prod&prod_num_id=80&pcat_id=3001
NOTE:
Find your Photo Key Chain version and Download the Driver CD files along with all the latest
updates.
The version is listed on the back of the Photo Key Chain as 151SX, DPKEY or 151MP.
To Download & Install The Photo Viewer Software From Our
Web Site:
a) Create a folder
on your desktop before downloading the file from our website. To create
a folder on your desktop, go to your desktop and RIGHT click on your mouse. A set of
menus will appear. Select “New” and then “Folder” (you will notice a new folder will
appear on your desktop), give it a name, example DP151.
b) Click on the below link and select “Download”.
http://www.cobyusa.com/?p=prod&prod_num_id=80&pcat_id=3001
c) Click on your Photo Key Chain Version to start the Download. The version is listed on the
back of the Photo Key Chain (151SX, DPKEY or 151MP.
d)
After clicking on your version, you will prompt with a pop-up screen “Do you want to save
or open the file”. Select Save.
e) Another screen will prompt you to save the file on your computer. Save the file on your
“Desktop”, in the “DP151” folder and select “Save”.
f)
Once the download is completed, go to your desktop. Double-click on the DP151 folder.
g) To install the Photo Viewer software, Double-click on the Setup.exe file. Click NEXT on
all prompts.
h) After the installation. The Photo Viewer Software icon will appear on your desktop.
i) Done! ……Continue with “STEP- 2
STEP-2 CONNECT the Key Chain to your computer using the supplied USB cable. Upon
connecting the Key Chain to your computer, the Key Chain will prompt you to set the
device to “USB Charge or USB Update”. Select USB Update by pressing the Right
button and then the Middle button.
STEP-3 RUN the Photo Viewer Software to transfer photos to the Key Chain. Double-click on
the Photo Viewer icon located on your desktop. Once the Photo Viewer opens, it will
give you a message indicating “Upload Completed”. Click OK. (This message
indicated that the Photo Viewer Software has made connection with the Key Chain). If
you have received the “Upload Completed” Message, Skip STEP-4 and continue with
STEP-5
STEP-4 If you have NOT received the “Upload Completed” message, then you are
encountering the below error message:
Can’t Find any Photo Viewer, or
another program owns it. The
program will exit!
*Set the Photo Key Chain to USB update. SEE “STEP- 2”.
*Make sure the USB Cable is connected properly, you should hear a “clicking”
sound when the USB Cable is connected properly in the USB Port.
*The Key Chain should also appear under “MY COMPUTER” as a removable
disk. If not, switch the USB Port or replace the USB Cable.
STEP-5 LOCATE the images on your computer (See Diagram)
STEP-6 HIGHLIGHT the images files that will be transferred to the Key Chain (See
Diagram)
STEP-7 SEND the highlighted images to the Device Panel (See Diagram)
STEP-8 TRANSFER the images from the Collection panel to the Key Chain (See Diagram)
Disconnect the Key Chain from your computer. Done!

Posted on Dec 29, 2008

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Get the software here.

http://www.mscustomercare.com/

Posted on Jul 01, 2015

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