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GE Dishwasher detergent dispenser has hardened soap in it when cycle is done We, too, have the same problem. Ours is a GE Profile MAX - GSD6610K01CC. The basket is obviously not allowing the door to open fully, so I think it is intended to work this way. The question remains, though, why is there solidified powder remaining in the dishwasher after the complete dishwasher cycle has finished? Tabs work well, as the tab falls out, but all the powder doesn't seem to. Electrosol powder is less expensive and should work.

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6 Suggested Answers

jsrock516
  • 5911 Answers

SOURCE: diswasher not rinsing properly

You may have a clogged wash pump, resulting in low water pressure. This may not be enough to drive both spray arms at the same time. This can also be causing the problem with your detergents not being distributed properly. An easy way to tell if you have good water pressure is to open the door slightly while its in mid cycle. Look for a good strong spraying action from both spray arms. If you're not getting enough water, and you've already checked your supply hose coming in, then suspect you might have an obstruction somewhere. Most cleaning problems can be attributed to something as simple as food particles stuck in the vicinity of the wash pump inlet. You will have to remove the lower spray arm and coarse screen to get to it, however. Rule of thumb: If you still have to chew it, then it shouldn't go through the dishwasher. Scrape your plates of food particles, yes. But, don't put things like meat scraps, popcorn kernels, chicken bones, orange or lemon seeds, beans (the skins can clog the drain screen), etc. This does not mean you have to pre-wash BEFORE you wash. Most dishwasher detergents require the oils in foods to help activate the cleaning agents. One more thing: City water - stick with liquids or gels. Well water - stick with powders. Now, if all else fails ad you've checked the inlet to the pump and it's clear, you may have a bad drive motor and pump. Go with the cheaper solution, first. I hope this helps you. Let me know if I can help you any further.

Posted on Jun 07, 2007

aborcass
  • 2651 Answers

SOURCE: GE Profile Built-in Dishwasher PDW9700L

sorry for the delay. on the modificaton to the dispensor, that , im not aware of anyway. more than likely either something is blocking it from getting full spray of water of simply not enough water in the unit to full expell the detergent

Posted on Nov 17, 2008

  • 8 Answers

SOURCE: Rinsing detergent from dispenser

Use gel run a few cycles and help clear and then don't overfill w gel soap

Posted on Nov 21, 2008

  • 1 Answer

SOURCE: My GE Profile Dishwasher PDW7880 Soap dispenser does not empty

I had the same problem. After some investigation I found that the hose that brings water to the top arm was clogged. There was a piece of chipped china logged in there. I have no idea how it got there as it is at the top and facing the the back wall but once I managed to take it off it solved the problem.

Posted on Apr 09, 2009

SOURCE: We use the Cascade tablets but they don't dissolve

Either:

1. the water does not get into the dishwasher open the dishwasher 3-4 times during cycle, you should see some water at least once, if not - check water valve, water level float and water pressure.
2. the pump is clogged - there is water, the motor will run but no water is circulated. Check pump filters, check chopper and impeller.
3. motor in main pump is not working - could be caused by something stuck on the impeller or chopper or could be a problem with the motor itself or control board. Check if line voltage is coming to the motor during wash/rinse cycle.

Good luck,
Vlad
First Choice Appliance

Posted on Sep 11, 2010

heatman101
  • 43501 Answers

SOURCE: soap dispensor door opens, but powder soap mostly stays in the cup

Hi, I have an older dishwasher also and recently my wife alsocomplained about it not cleaning right... so me being the man I am tried invain to clean the things... Bought new spray arms online and installed them inminutes...now the thing works like new... However I have also found that if theheating element goes bad then that also can mess things up bad... So I wouldbuy new spray arms, and also check out the heating element to make sure it isworking... Here is a tip that will help you with the online buying...
Dishwasher Spray Arms not Spinning

How to Buy Appliance Parts Online

A bad heating element causes many problems in dishwashers...

Dishwasher Problems The Heating Element not Working

Dishwasher Maintenance

heatman101

Asker's Testimonial " explanation very clear. will give it a go and seehowsimple it was. thanks Ronnie " - ronnieshomes

Posted on Sep 30, 2010

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2 Answers

Dishes come out of dishwasher with a sticky film, and after the dishes cool off the film hardens and is almost impossible to remove.


Hi




White film deposits are observed if water is hard or when you are using more detergent than needed, try filling detergent cup half way. Try using white vinegar after the wash cycle is complete, run a complete cycle. Also turn down the heat on the hot water fed to the dishwasher. Try using water softener for better results.
You can also add vinegar in the final rinse cycle. Make sure that your soap dispenser drawer is opening and closing fine.


Hope this helps... Please post back if more information is required.



Daniel

Apr 22, 2011 | GE Profile PDW1860NSS Builtin Dishwasher

1 Answer

Powdered soap residue (cascade) sticks in the dispenser after dishwasher has completed wash cycle. I have tried the new gel pacs and they also seem to stick to the dispenser even after the the dispenser...


The best solution is to use the compressed powder cubes, the will fall to the bottom of the dishwasher as soon as the soap cup opens. New dishwashers use so little water that they dont do a good job of getting all the phosphate free detergent out of the cup. The cubes work fine and you will have no more residue

Jan 25, 2011 | GE Dishwashers

1 Answer

Soap residue remains on dishes after wash cycle is complete. Spoke to GE today & was advised that Cascade changed their formula a few months ago & many people are having the same problem. ...


Hi,

The scum, film and white residue problems have started since the reduction of phosphates in dishwasher detergents.

Here is a tip that will help you to solve the problem of films, residue, and scum in your dishwasher.

Dishwasher Residue and Film on Dishes

heatman101

Nov 10, 2010 | GE Profile PDW8400J Built-in Dishwasher

1 Answer

Soap residue remains on dishes after wash cycle is complete. Spoke to GE today & was advised that Cascade changed their formula a few months ago & many people are having the same problem. ...


Hi,

The scum, film and white residueproblems have started since the reductionof phosphates in dishwasher detergents.

Here is a tip that will help you to solve the problem of films, residue, and scum in your dishwasher.

DishwasherResidue and Film on Dishes

heatman101

Nov 09, 2010 | General Electric GE Profile Dishwasher 24...

1 Answer

The smart soap dispenser on my GE profile dishwasher is not dispensing soap. I filled the smart dispenser several months ago and it does not appear that any of the soap was dispensed. how do i resolve?...


We mistakenly switched liquid detergents and mixed enzyme based and bleach based. They gelled in the dispenser. I took the outer door cover off and could not figure out how to take the white plastic despenser off of the main door without breaking it. I disconected the electrical harness and took the main door off the hinges so I could take it outside, turn it upside down and use the garden hose pressure nozzle to blast the gellout of the white plastic dispenser. I use a piece of plastic coat hanger to poke around inside to break up the gell several times. It all came out in marble size pieces.

Aug 17, 2010 | GE 24 in. Profile PDW9880JSS Built-in...

1 Answer

Low detergent light does not come on indicating the GE profile dishwasher is out of detergent.


It is probably because your Smart Dispenser is full of water and there may be a clog of some type in the pump. Try purging your Smart Dispenser and see if it fixes the problem!! It fixed ours!!

How to Purge Smart Dispenser

The purge routine operates the bulk dispenser pump continuously to drain the bulk dispenser tank when an incorrect liquid was poured in the tank. The process consists of setting up the dishwasher to run the purge mode, running the purge mode and then cleaning up the purged detergent.

Follow these steps carefully to have a successful purge run.

For Top Control Models:
  1. Make sure Pre-wash, Added Heat and Heated Dry LEDs are off.
  2. Press Heated Dry and Down Arrow buttons together for 3 seconds. All LEDs will illuminate.
  3. Press Added Heat and Up Arrow buttons together for 3 seconds. The Anti-bacteria LED will illuminate
  4. Press Start button one time
  5. Select Normal and make sure Pre-wash, Added Heat and Heated Dry LEDs are off.
  6. Press Start button one more time and dishwasher will run a complete cycle without the main motor running. Cycle is complete when the Clean light illuminates. This should take approximately 60 minutes.
  7. Open door and wipe up excess detergent from the door and tub
  8. Flush remaining detergent off by pouring water on the door and tub where there is detergent residue.
  9. Remove SmartDispenser cap and fill tank with water and then replace cap.
  10. Repeat Steps 1 through 9 one time.
  11. Then, repeat Steps 1 through 6. When the Clean LED illuminates, the system is purged and ready to be refilled with the correct detergent.
Front Mount Controls (same as above except for the changes in the two below steps):

2. Press Heated Dry and Cookware together for 3 seconds. All LEDs illuminate.

3. Press Added Heat and Cookware together for 3 seconds. The Anti-bacterial LED illuminates.

Jul 09, 2009 | GE 24 in. Profile PDW9880JSS Built-in...

2 Answers

Purging ge profile smart dispense dishwasher


How to Purge Incorrect Liquid Detergent from the Bulk Dispenser

The purge routine operates the bulk dispenser pump continuously to drain the bulk dispenser tank when an incorrect liquid was poured in the tank. The process consists of setting up the dishwasher to run the purge mode, running the purge mode and then cleaning up the purged detergent.

Follow these steps carefully to have a successful purge run.

For Top Control Models:
  1. Make sure Pre-wash, Added Heat and Heated Dry LEDs are off.
  2. Press Heated Dry and Down Arrow buttons together for 3 seconds. All LEDs will illuminate.
  3. Press Added Heat and Up Arrow buttons together for 3 seconds. The Anti-bacteria LED will illuminate
  4. Press Start button one time
  5. Select Normal and make sure Pre-wash, Added Heat and Heated Dry LEDs are off.
  6. Press Start button one more time and dishwasher will run a complete cycle without the main motor running. Cycle is complete when the Clean light illuminates. This should take approximately 60 minutes.
  7. Open door and wipe up excess detergent from the door and tub
  8. Flush remaining detergent off by pouring water on the door and tub where there is detergent residue.
  9. Remove SmartDispenser cap and fill tank with water and then replace cap.
  10. Repeat Steps 1 through 9 one time.
  11. Then, repeat Steps 1 through 6. When the Clean LED illuminates, the system is purged and ready to be refilled with the correct detergent.
Front Mount Controls (same as above except for the changes in the two below steps):

2. Press Heated Dry and Cookware together for 3 seconds. All LEDs illuminate.

3. Press Added Heat and Cookware together for 3 seconds. The Anti-bacterial LED illuminates.

Jul 05, 2009 | GE 24 in. Profile PDW9880JSS Built-in...

1 Answer

Soap hardens in the dispenser and dishes don't come clean


Either your dishwasher is not getting the water hot enough to dissolve the powder, or you need to switch brands. Try a liquid/gel type of dishwasher detergent.
Try stopping the washer a few minutes after you start a wash cycle. Open the door -- if there is a lot of steam coming out at you, it's not the water temperature. If there is no steam, your dishwasher is not getting hot water and/or the heating coil is not working.

Dec 09, 2008 | GE 24 in. Profile PDW7800 Built-in...

7 Answers

GE Profile SmartDispense clog


I have the same problem and found the below on the GE website. It says to purge the detergent from the Smart Dispense. I am in the process of doing it now...we'll see if it works:

How to Purge Incorrect Liquid Detergent from the Bulk Dispenser

The purge routine operates the bulk dispenser pump continuously to drain the bulk dispenser tank when an incorrect liquid was poured in the tank. The process consists of setting up the dishwasher to run the purge mode, running the purge mode and then cleaning up the purged detergent.

Follow these steps carefully to have a successful purge run.

For Top Control Models:
  1. Make sure Pre-wash, Added Heat and Heated Dry LEDs are off.
  2. Press Heated Dry and Down Arrow buttons together for 3 seconds. All LEDs will illuminate.
  3. Press Added Heat and Up Arrow buttons together for 3 seconds. The Anti-bacteria LED will illuminate
  4. Press Start button one time
  5. Select Normal and make sure Pre-wash, Added Heat and Heated Dry LEDs are off.
  6. Press Start button one more time and dishwasher will run a complete cycle without the main motor running. Cycle is complete when the Clean light illuminates. This should take approximately 60 minutes.
  7. Open door and wipe up excess detergent from the door and tub
  8. Flush remaining detergent off by pouring water on the door and tub where there is detergent residue.
  9. Remove SmartDispenser cap and fill tank with water and then replace cap.
  10. Repeat Steps 1 through 9 one time.
  11. Then, repeat Steps 1 through 6. When the Clean LED illuminates, the system is purged and ready to be refilled with the correct detergent.
Front Mount Controls (same as above except for the changes in the two below steps):

2. Press Heated Dry and Cookware together for 3 seconds. All LEDs illuminate.

3. Press Added Heat and Cookware together for 3 seconds. The Anti-bacterial LED illuminates.

Apr 20, 2008 | GE 24 in. Profile PDW9880JSS Built-in...

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