Question about Cuisinart Limited Edition Metal MP14 Food Processor

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Motor fails to operate - very hit and miss

We have only recently bought this and are very disappointed so before I return it I wanted to make sure we are not doing anything wrong! This morning tried to make pastry - the instruction booklet says put the cutting blade in and then flour, flat, salt. Did that - nothing happened - eg light on humming but blade not turning. Took everything out, put the blade back in tried turning on and it spun round. Put some flour/fat misture in through the pusher hole - worked. Put little bit more - stopped. I tried with the dough mixer blade - same thing. Tried this several times then gave up and pulled out my 33year old Kenwood Chef!!!

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  • stella_rose Dec 15, 2008

    Sorry but gave up and emailed Cuisinart - when we explained the problem there was no fuss - they are exchanging the motor unit. Not a good start - unfortunately I have just invested in another couple of items of this manufacturer - not very confident! Thanks for input.

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Make sure you are using the dough blade for dough instead of the regular blade - dough will cause the regular blade/assembly to gum up. This is actually a VERY high quality unit w/ a 20-year motor warranty. I would see if you get better results with the dough blade. Don't give up on it yet.

Posted on Dec 15, 2008

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