Question about Compaq Presario 700 470024-192 Notebook

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DVD drive not recognizing disc

I was watching a DVD that stalled I took it out and started it over worked fine, shut down as usual. On my next start up I tried to play a disc, the drive won't open except manually and it's not recognizing any discs I try. It's a compaq presario.

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  • kongkix Jan 17, 2009

    I always need to reboot my system with the disc left inside in order for the disc to be recognized. I remember, it started when i left a disc inside the CD-Rom for a week. Mine is a Presario F700.

  • HighAngleEd Feb 05, 2009

    I also have a Presario F700, and I can no longer get the DVD drive to open at all. I tried pushing the button, I tried clicking eject, and there's a DVD in there, and it won't read it....

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I formated my laptop ,it has not any sound i have not discrapion disc this is my laptop (hp compaq nx7010) can you send tis divace for me

Posted on Feb 11, 2009

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6ya6ya
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Posted on Jan 02, 2017

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Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

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{4D36E965-E325-11CE-BFC1-08002BE10318}

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If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or
you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or

you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
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DVD Drive will play DVD,but will not recognize a CD


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Next find the CD/DVD icon and double click on that. This should open your cd for you!

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Hello impurrfect,

Since you have completely removed the drive from the computer, remove the CMOS battery(big watch battery) on the motherboard for about 30 seconds then reinstall the battery, then reboot. This time however, when you press the power button to bootup, you need to start tapping F2 about 2-3 times per second to access the BIOS. If the F2 key does not work, try using F1 or maybe even the Delete key.
BIOS screenshot: yours may look a little different but the concept is the same.
http://drivers.softpedia.com/get/BIOS/Iwill/Iwill-XP4evo-Bios-105a.shtml
Once in the BIOS go to BOOT or BOOT DEVICE, something to that effect and see if the drive is listed. You will also have to reset the system time while in BIOS so now is a good time to do that as well.
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Staarting to not get past certain discs mennu screens.....


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1 Answer

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Hmm ok lets try a few things :)

The first thing that we are going to check is to see if windows xp has the device disbled .. is so then reenable it

.1 Click start \ my computer
2.) Right click on local disc c and click properties
3.) slick hardware and see if your burner shows up there..
If it is there means windows recgonise it if not then it doesnt you can try the next step in any case

1.) click start then right click my computer and choose properties

2.) click the hardware tab, then choose device manager

3.) look at the tree view and find DVD\CD-Rom Drives
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OK SO ALL THE ABOVE FAILED THATS WHY YOU ARE READING THEN
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2.) REMOVE THE SIDE PANEL
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4.) plug it back in and boot

IF THAT FAILS THEN YOUR DRIVE IS DEAD AND YOU WILL NEED TO BUY A NEW ONE...

LET ME KNOW WHAT HAPPENS

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