Question about HP LaserJet 3200se Printer

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My printed pages have a single vertical blackish/grey line

My hp 3200se produces printed copies with a single vertical blackish-grey line from the top of the page to the bottom. How do I remove this irritating line? Thanks.

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  • jpenglish Dec 14, 2008


    It worked like a charm! Thanks a bunch.

    One more question, if I may: When I try to send envelopes through the single feeder to print the address, the envelopes go down 4 or 5 inches and just stop. Any suggestions??

    Thanks again.

  • jpenglish Dec 14, 2008


    I followed your instructions. When I finished setting up Word and clicked on "print," the error light blinks and the window on the printer say "Manual Feed." I placed the envelope in the feeder as directed; but nothing happened. The light continued to blink but the envelope did not move. Please, advise.




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Hi johnpenglish,

This is a fairly common problem - it happens when some toner accidentally gets on one of the rollers that feeds the paper through the machine. This problem will often fix itself (i.e., once the loose toner has rubbed off on a few sheets of paper, it will not be on the roller anymore), but if you continue to have the problem, try using a damp cloth or paper towel to wipe off any loose toner on the rollers or the inside of the machine (you might need to remove the toner cartridge in order to reach parts of the feeding path. Be careful not to get the toner on your skin or clothing, since it stains.

Once you've gotten any loose toner off the rollers, you should no longer have a problem with lines in your copies. If the problem recurs frequently, it may be a sign of a defective toner cartridge (which releases more toner than it's supposed to).

I hope this helps - please let me know if I can be of any further assistance.

Posted on Dec 14, 2008

  • Lorne Dechtenberg
    Lorne Dechtenberg Dec 14, 2008

    I'm glad to hear it worked! Regarding your second question, the 3200 series scans whatever print media you insert as it feeds it in (paper, envelopes). It's possible that the printer was expecting something other than the envelop you put in.

    My initial suggestion would be to make sure that the printer is set to an envelope setting - here's how:
    1) Go to Start Menu > Printers and Faxes (if you don't have that shortcut on your start menu, you can click Start > Control Panel > Printers and Other Hardware > Printers and Faxes.
    2) Right-click on the 3200se, and select "Printing Preferences."
    3) Click on the Paper/Quality tab, and make sure the settings match the type of envelope you're using.

    In addition, I assume you're printing on the envelope in Microsoft Word - if that's the case, you might verify that the settings in that program also match the envelope you're using:
    1) Click Tools > Letters and Mailings > Envelopes and Labels (I presume you're using this function to print your envelopes - if you're not, I highly recommend it).
    2) On the Envelopes tab, click options.
    3) On the Envelope Options tab, make sure the size matches your envelope.
    4) On the Printing Options Tab, make sure the alignment matches the way you've inserted the envelope.
    5) Go ahead and type your addresses and click Print.

    Hope this helps!

  • Lorne Dechtenberg
    Lorne Dechtenberg Dec 14, 2008

    If it says "Manual Feed," it probably wants you to let the printer know when the envelope is in place by pressing the Form Feed button (or, for some models, the Online button). Does pressing one of these buttons help?



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