Question about HP Computers & Internet
Go to Control Panel>Device Manager to see if there are any yellow exclamation marks next to any devices. Also in Control Panel go to Sound or Audio Devices to see if there are any audio devices listed in Hardware. Without knowing which operating system I cannot guide you step-by-step but if this is a driver or hardware not recognized issue you can go to the manufacturer web site for drivers if you do not have a drivers cd. Here's the drill: Go to this link and enter your exact model number:http://www.hp.com/#Support. After you do that you will be asked your operating system, XP then a list of drivers will be provided. You need to download the chipset drivers, the audio drivers and any other drivers applicable to your hardware. There is also a hardware auto-detect feature there where your computer will be automatically detected and the same list of drivers provided with an option to install directly or just download if you are not using the same computer for which you need drivers. A folder called "hp" will be created on your C drive. Go to Control Panel>System>Device Manager and you will see a yellow exclamation mark, !, next to all of the devices that need drivers. Click on those devices, go to Update Driver and point the browse window to that "hp" folder and the drivers will be loaded. Burn these drivers to disk so that if you reinstall in the future you are good to go. Let me know if you have any questions and I will help. Steve Medley
Posted on Dec 14, 2008
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Sep 02, 2011 | HP Pavilion dv6917cl PC Notebook
Jul 22, 2011 | HP Pavilion Dv3-1075us Notebook
Jan 10, 2011 | HP Pavilion a1240n (EG136AA) PC Desktop
Nov 16, 2010 | Computers & Internet
Jun 03, 2010 | HP Pavilion dv2000t 14.1" Notebook Laptop...
Feb 18, 2009 | HP Pavilion dv9000z Notebook
Nov 06, 2008 | HP Pavilion zv6005us Notebook
Aug 13, 2008 | HP Pavilion dv4000 Notebook
Mar 11, 2008 | HP Pavilion dv4000 Notebook
Mar 24, 2016 | HP Computers & Internet
178 people viewed this question
Usually answered in minutes!