Hi I Have a 500GB External desktop dtive and can not get it to work, i have try it with two computers and it do not pick it up the Green light on the box is just flashing and not on all the time regards ...
Try connecting it to a different USB port on your computer.
Try connecting it to a different computer.
If the problem persists, either:
* the USB cable is damaged,
* inside the enclosure, the disk-drive is not functioning
(although the lamp indicates that it is getting electrical power)
* inside the enclosure, the USB-to-disk-drive adapter has failed.
If the warranty is still valid, Seagate will replace it, at no cost to you.
Or, open the enclosure, and remove the disk-drive, and temporarily connect it as a "slave" disk-drive in a desktop computer, to see if it is working at all.
Or, buy a new, compatible, disk-drive, and mount it into the enclosure, to make a "new" external disk-drive.
Oct 29, 2010 |
Seagate 500GB Desktop External Drive ...