Question about Compaq Presario 5000 PC Desktop

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Sound not working after Windows XP OS reinstallation

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  • karthikv_pro Dec 14, 2008

    My desktop model is Compaq Presario SG2053IL

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Welcome to FixYa! This is a common problem with the Presario and is easily solved. Go to this link and enter your exact model number:http://www.hp.com/#Support. After you do that you will be asked your operating system, XP then a list of drivers will be provided. You need to download the chipset drivers, the audio drivers and any other drivers applicable to your hardware.   There is also a hardware auto-detect feature there where your computer will be automatically detected and the same list of drivers provided with an option to install directly or just download if you are not using the same computer for which you need drivers.  A folder called "hp" will be created on your C drive. Go to Control Panel>System>Device Manager and you will see a yellow exclamation mark, !, next to all of the devices that need drivers. Click on those devices, go to Update Driver and point the browse window to that "hp" folder and the drivers will be loaded.  Burn these drivers to disk so that if you reinstall in the future you are good to go. Let me know if you have any questions and I will help. Steve Medley

Posted on Dec 14, 2008

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Do you have the CD utility of your Compaq Presario? if you have it, insert it into a CDrom install the audio driver. your CD utility labeled as the name of your motherboard, if your audio is built in thats it your needed. but if its not, the CD labeled what ever the name of the sound-card is, which inserted unto your motherboard. just install the audio driver of that sound card and it will on. 

Posted on Dec 14, 2008

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