Question about i-mate K-jam Smartphone

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Ear speaker don´t work

My K-Jam speaker stop working, I?m from Argentina and, in my country there insn´t any customer service for this kind of device. Althougt the technician i´ve send it work it out to replace the earphone sepeaker but it didn´t work. can you give some direction to solve it. the shipment cost to other country to repair is to much for me,I need to solve it here. Thanks in advance for your attention.

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My right earphone quit working. what do i do?

Posted on Sep 20, 2008

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Posted on Jan 02, 2017

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before assming it as an hardware issue just try to back up whatever you have in the device format the device upgrade the firmware of the device you can do it by clicking here..try hearing the FM radio before going to songs from the computer if the FM radio works fine then try some MP3 format songs you stored in the device from computer..if still you have the same issue.. take it to the sansa repair service center with the bill so that they can help you out..
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try the speakers on another pc if they work fine there then its a problem in your pc, sound settings or drivers.

Check device manager
right click my computer select manage.
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note any yellow ! marks on sound devices or unknown devices.
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