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Ok 90% of the time your console gives you the open tray icon when it tries spinning clean disks is because the laser has gotten to weak to read them. Your options are buy a new dvd drive or pot tweaking the laser which is relatively easy if you are not afraid to go hands on with electronics.
here is a good video on the tools you will need to open your xbox http://www.youtube.com/watch?v=Dtm7V4NotgA
Now first i would try cleaning it http://www.youtube.com/watch?v=Dtm7V4NotgA
if that doesnt work I would recommend pot tweaking and here is a tutorial for that http://www.se7ensins.com/forums/topic/93454-how-to-pot-tweak-xbox-360-dvd-drives/
honestly if you do not know much about electronics I would recommend just buying a new xbox dvd drive for like 20 bux off of ebay. But you will still have to open the xbox to figure out what drive you have and to actually swap it
Listen to the console carefully...if it sounds like the disc is being read and spinning then the lens could be dirty. If the disc does not spin it could be two things, one of which I have experienced and repaired. 1: the disc motor could be dead, or 2: the lens cradle is stuck somewhere on the track (I had this one).
If the cradle is stuck then it will make a barely audible clicking sound. To fix this I dismantled my box and the disc drive (WARNING: It voids the 3 year warranty!!!) and pushed the cradle to the center of the tray. Afterward, I opened and closed the tray to see visibly if the laser got stuck again...it didn't. I put a disc in and it read perfectly. So I pieced it all back together in hopes that I was successful. I did it at work earlier so I don't know the end outcome. So far it sounds perfect, disc and all.
Hope I helped =J Your friendly soldier, SPC Gaither
This most likley a weak laser .
8 mw 633 nm laser diodes fail in stages
as they get weaker the cd ups voltage
to the laser diode till you get to full gain, affter that
it's time for a new laser .Good news
there cheap 30.00-40.00 and not too
hard to swap out yourself .
i had the same problem. listen to your xbox cd rom and if you hear it start up and kinda skip or make a weird stopping sound then your disc drive/ cd-rom is wearing out. either send it in or do what i did and start by just giving the center to the center left above your cd-rom a nice few taps in a row while its spinning before it stops. fairly good knocks on the case will help it. i ended up really hittin mine a lot of time in row after about a month. sometimes it will put rings on your games thought but they buff out. i even took it apart but theres not much you can do
what has most likely happened is that the magnet which holds disks in place has dis-lodged and is now stuck to the roof of the dvd drive. Unfortunately the only way to resolve this would be to open up the xbox 360 and open up the dvd drive to fix.
So if you're not confident at this or in doubt in any way I'd contact Microsoft first if it's still under warranty, if not then it's a case of opening up the drive yourself I'm afraid.
Note. Does the drive attempt to spin up when you put a disk in?
Or does it just make small noises then nothing except "open tray" on screen?