Re: phone receives calls but caller can't hear me.
Well, check if you are able to record anything at all on your phone. If yes, there's something wrong with the firmware. If not, provided that your phone works perfect in all the other aspects , then there's something wrong with the speakers..
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there are two speakers in every mobile one is the one which is fitted on the top center of the mobile which you listen through when you receive a call. Second speaker is placed at the back of the mobile which speaks when you select speakerphone. The speaker on top has gone bad you need to replace it.
Call a free number like your card customer service. When your call received you'll hear a customer service speaking, during the call push your volume up button (usually at the phone up side) or some type use D pad up-down-left-right button to do this.
Hope this help and if you feel helped RATE please.
if you cant hear caller voice. do one thing go to gallery and go to voice recorder and record some voice then save that then go to media and play recorded sound if its working means your loud speaker is working but not ear peic means (ear speaker) not working. so then you need to change ear speaker.you can do your self just watch video on online.
Not certain... but you need to check menu - tools - settings - general - enhancement and make sure your default is set to "headset".
When you plug headphones only (not the headset/mic combo) into the 2.5mm jack, it will go into a headphone mode where you can hear through the headphones but you must speak through the phone microphone - it sounds like it is going into that mode on you. It can only be the setting above or possible a short in the jack (though that doesn't really explain why it is happening only when you receive a call).
If you have 2.5mm headsets (or can pick up a small 3.5 to 2.5 adapter), you can also try having them call you and see if you can hear through the headphones - that would prove it is going into headphone only mode.