Question about Dell Dimension E521 PC Desktop

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Startup repair failed. cant get to startup screen

Yesterday my main comp was acting slow so I shut it down and tried to reboot. It went to startup repair (windows Vista) and went through the process of trying to repair itself. It said that it could repair and to call my system admin for assistance. I didnt get a recovery disk with this comp so what can I do to resolve this problem other than getting a new comp?

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  • Glenn Rogers
    Glenn Rogers May 11, 2010

    You will need to go to support.dell.com and register yourself and your computer using the Service Tag number. Once you have done this you can request a restoration DVD or Windows DVD for your particular system.

    There shouldn't be much of a fee, shipping and the like. If you end up with a Call Center in a foreign country and are not getting anywhere fast, hang up and call again. Do this until you have a successful agent who understands your need.

    On your system there should be a hidden restoration drive partition. When you access the Repair section and it advises you it can be repaired there should be a prompt or clickable icon to start the repair. I've personally never heard of the need for a separate disc. But, Dell could have done this on new systems, we all thought they were getting away from this.

    By the way, to speak with an American Tech will cost you $14.95 today. And, this is about your best option.

    Regards,
    Worldvet


  • pgmadhav
    pgmadhav May 11, 2010

    Is your windows is a pirated version???

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Did you back-up your important files?, if you did, then you need to reformat your hard disk drive (hdd) and reinstall new system.  but if you didn't backup your important files, ask for help at the service center near you, cause it need another hdd to backup some files.  then if you have nothing to lose on your hdd then go ahead to reformatting. sometimes that error occur when it didn't undergo proper shutdown 

Posted on Dec 14, 2008

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Posted on Jan 02, 2017

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