Question about Samsung SGH-D500 Cellular Phone

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Mms troubles i have a samsung sgh d5oo mobile phone. when i receive an mms message and try to view it it says unknown subscriber on my phone. also when i try to send an mms message the same thing happens. Can you help please?

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Go to multimedia - then go to settings - then go to MMS profiles - then current profile - set wat service u need

Posted on Dec 14, 2008

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Contact your cellular provider and make sure that MMS has been enabled on your account. Many cellular carriers must enable the service on their computer systems before you can use it.

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Hi, and welcome to FixYa!

I've been doing some research on your problem of not being able to receive MMS messages (pictures) on your phone. There are a couple of reasons why you may not be able to. I'll list them in order:

1) Your cellular provider may not have MMS activated for your phone. Contact your provider and ask if MMS is enabled on your line.
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b) If they tell you, yes - it is currently enabled, ask to speak to someone in Tech Support. Inform Tech Support that you are not receiving MMS messages but instead, an 'Unknown Subscriber' message although you have MMS currently activated on your line. Most Tech Support Departments can send a 'packet' to your phone that you will simply click on when you receive it - and download it on your phone. That should solve the problem.

There is one more problem I discovered. If the picture you are sent is too large for your phone's screen to display you might also receive this, 'Unknown Subscriber' message.

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I hope this information will help you.


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Problem solved.

Didn't realise I had to activate the multimedia through my mobile phone supplier Orange. Found this information by visiting their website.

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That is not your phone saying but the service provider is throwing a hint that you have not subscribed to MMS service. Picture msgs come under this category and is not free.

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HI.

call your mobile sim provider and ask for the activation of your GPRS to received a mms..

thanks,

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what's your network provider?
ask them to send you a settings of GPRS and MMS so you can send and receive images. ok...



peace!

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I cant send nor receive pictures


hi kim

the issue might be from ur service provider's end check out the settings if the settings are all right than consult with ur SP

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