Question about SanDisk Sansa e250 MP3 Player

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Not working I got a sansa e250 a few months ago. At first it was fine and now when I plug it into my computer it says that it does not detect a device. when it does detect a device, windows media player will not sync the songs I have selected. I really would like some help I don't have a clue on how to fix it. So any help would be great!!!

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Re: not working

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 26, 2008

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you should try formating it. when you plug it into your computer... go to my computer right click on your mp3 player name under " devices with removable storage" click format. make sure nothing is checked. and then press start. wait till its done, and it should work. good luck. i can use some to..

May 11, 2007 | SanDisk Sansa e250 MP3 Player

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See if this helps: -Close all programmes on your computer. -Turn off your Sansa e250. -Attach the cable into the USB port of your computer before attaching it into the actual e250. -The scroll wheel on the Sansa should have turned on by now. -Then it's just a matter of waiting for a few seconds. -Try opening Windows Media Player to see if it detects your device. Otherwise, be patient. Goodluck.

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