My 5 month old May tag MF12568AES-BOTTOM FREEZER-ICELAND that I paid $2599.00 is suddenly not cool, and everything in the freezer has defrosted. The temp on the fridge is set at 40 and the freezer is set at 0 degrees F. I tried unplugging it and plugging it in again to see if it would help, but it didn't. The fridge is showing 67 degrees and the freezer is showing 50 degrees.
Do you hear any buzzing sound for about 10 seconds and then stopping? That would indicate that the compressor is trying to start (and cool the unit) but is not able to. If there's no buzzing or no sound at all it's likely a fan problem or the control board(s) are malfunctioning.
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This happens to my Maytag like clockwork every summer. The freezer works fine but the refrigerator stops cooling. The first time this happened, it was the fault of the small plastic DC fan that sends cooling from the freezer compartment to the refrigerator section. A technician replaced the DC plastic with an AC metal fan he guaranteed would last the life of the refrigerator. He blamed govt energy standards as the reason Maytag uses the cheap DC plastic fan in the first place. Problem solved. One year later, same issue with no cooling in the refrigerator, freezer fine. Again today, nearly one year to the day! SOLUTION? Trip the circuit breaker or unplug the refrigerator for a minimum of 5 minutes. A reboot now fixes the problem every time. Who would have thought you'd ever have to REBOOT your refrigerator?
at 5 months old don't try to fix it yourself CALL the store where it was purchased or maytag you may mess up the warranty if you try to fix it yourself document all of the calls you make to where and who you spoke with at what time ask for promises in writing have them fax it to you so you have the promise in hand
Typically the freezer air is circulated into the frige area to provide cooling. If the circ. fan is not working or the air ducts/channels/dampers are blocked with ice, food, etc. then no cool air will get from the freezer to the frige area. Check all the air channels and to see if the dampers are open along with the circulation fan running. The diagrams at the following link should help you see inside better. If your lower circulation fan is running then you likely have an air return/supply channel blocked with ice and will require an old style defrost (unplug unit and leave doors open for 24 hours to melt ice, etc.). If the fan isn't running then that needs to be replaced. Air channels can freeze up if a door is left open slightly overnight or other moisture enters the freezer/frige.