Question about Microsoft Zune JS8-00001 Digital Media Player

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Blinking screen turning on and off

My zune froze and stopped playing-now it will say zune on the front when i plug it in, but not when it is disconnected. the screen just blinks from black to the zune start screen. the reset hold middle and up did not work-need a new answer.

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  • megan_nicole Jan 04, 2009

    damn! My zune is doing the exact same thing! Have you found a solution yet? If you have please share... megan_nicole_holmes@yahoo.com

  • Prealey Jan 08, 2009

    My Zune is doing the same thing!!! It just blinks when I connect it! and won't turn on at all when it is not connected.

  • mikeasuxlol Jan 21, 2009

    same... i tried opening it up and resetting all the film wires but nothing..

  • jmagda23 Feb 13, 2009

    I took the casing off and switched out my hard drive and as i was putting it back together the power came back on and i could see sparks where my screw driver met the motherboard. I think the problem with the problem has to deal with a blown fuse or something like that.

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  • 98 Answers

Mine does this if I let the battery get too low. In order to fix it I have to open the case, unplug the hard drive, plug the zune into my laptop and let the battery charge for a couple of minutes. I then turn it back off, plug in the HD again, replace the case, and plug it back into my laptop and it boots just fine.

I Imagine this means I have a weak battery (trying to spin the HD drops it below minimum voltage), but maybe this'll help someone else get up and running again.

Posted on Sep 15, 2011

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1 Answer

My 30gig zune is froze and unresponsive. Please help


there is a "lock" button on the top on the left side make sure this switch is turned to off.
Try one or more of these solutions to resolve this problem:
  • The Zune may be locked. Move the hold switch to the unlocked position. It may help to move the switch back and forth. Then press the play/pause button for a second.
  • The battery may be drained.try recharging it
  • To reset your Zune, press and hold the back button while pressing up on the Zune pad. Resetting turns Zune off and on again.

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Ah, these are old posts and everyone has probably solved their dilemmas by tossing the player or returning it. So, in the interest of getting these posts off the grid...

.. "mellojanelle" & "Guest on Jan 11: Y'all plug the Zune in. Software is not open, you should get the Main menu on the device screen. Software *is* open, you should get "Connected" on the screen. You get nada, except for a "clicking" sound (which should be heard from the back or the front.
.. That is your hard drive screaming thru its death throes, I think. Maybe try this, or this, and finally, this.

.. "Guest on Feb 21": Well, heck, try the above links, too. I don't think your HD is goin' on the fritz, is all.

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Reset Zune: Press and hold the back button while pressing up on the control pad.
Connect Zune to a power source: If the Zune device is in sleep mode, this action will wake the Zune device and turn it on. If the battery does not have a charge, you may have to wait several minutes for the Zune device to turn on.

Also, make sure that the hold button on top of your zune is turned to the off position.

Hope this helps!
If this helps Rate this a FIX-YA.

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There's a fix:

Your Zune will need a "hard reset."

To do this, use a small screwdriver to pop off the plastic shielding where the Zune cable plugs into and remove the two screws on either side of the plug. Next pop the cover off and locate the battery plug at the top left corner of the Zune, using your screw driver, pop the cable connection half way off, and do this to the other plug on the right side. Wait 3 seconds, then push down the right connector and then the left battery connector. Your Zune should start up immediately. Press the backing of the Zune down (make sure headphone jack is aligned) and put the screws and cover back in place.

It's an easy process but if you're unsure don't attempt it.

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all of the zunes 30gb in the world went dead last night go to zune support.com and request a repair they will be helping you soon .

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Yes. There are several solutions to this. Rather than retype them, you may want to check out the forums at www.zune.net or support.microsoft.com.

Most likely you'll have to remove the Zune software from the PC, re-install it, reset the Zune.... I think you get the picture.

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I went online and read somewhere that if the screen freezes then you should press up and back and wait for the zune insignia to come on. Well my zune was not just frozen it would not go on but I tried the up and back thing and it worked. it took about 9-13 seconds but it worked so give it a chance and if that doesn't work try charging it overnight. Hope that helps :D

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