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Be sure to have a darning foot or free motion quilting foot (this presser foot is shorter in height so when you lower it, it will not press the fabric to the feed dogs). The foot must allow space under it so the fabric can be manually moved.
The last step is to lower the feed dogs so they are not interfering with your manual manipulation of the fabric.
No. The manual in the box is for several models of machine. One version is a 26 stitch, the other 35. You probably have the 26 stitch model, which does not come with a needle threader.
If, you do not have the manual, please go to Brother.com and download one for free. Also, to change your needle without a screwdriver, use a nickel or dime. Sometimes that works better than a screwdriver and won't strip your screw head.
About the needle problem, Brother's FAQ gives the following response:
Make sure the needle is correctly inserted with the flat side facing the back and pushed up into the machine as far as possible.
The needle could have been damaged or bent. If so replace with a new one.
Make sure the fabric is not pulled excessively when sewing. Let the feed dogs move the fabric. Do not pull the fabric.
The combination of needle size, thread size and fabric is incorrect. Be sure to use the correct needle and thread size for the fabric you are sewing.(example: Denim-size 16 needle and 40-50 heavy duty thread).
As for the manual, here's the link: http://welcome.solutions.brother.com/BSC/public/files/dlf/doch000063/ps21xl55565700ug02en.pdf
You oil this machine anyplace that it moves and rubs. Needle bar, joints that drive the needle bar,end of each shaft, presser foot bar,hook race etc. Do not use 3 in 1 oil. Use a good quality sewing machine oil. sewman7
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