Question about Palm Treo 500 Centro

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Palm Centro Constantly attempting to sync to computer

Hello, for no reason whatsoever my palm centro is constantly attempting to "sync with the desktop using cradle/cable" iv'e tried taking the battery out to soft reset it...but it still continues to attempt it even after restarting... is there anything i can do to fix it without having to hard reset it? thanks
If it makes a difference I have never plugged it into my computer.

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  • 6 more comments 
  • Anonymous Dec 17, 2008

    I have the same problem....never connected my phone to the computer and it wants to sync???????

  • dooleyboy813 Dec 18, 2008

    Thanks for the help!

  • Anonymous Mar 18, 2009

    hot sync endless loop - sprint says water damage and imply I'm lying about it when i deny that it ever got wet ?

  • shyq Mar 28, 2009

    yes it would go back to hotsync then the home page

  • Anonymous Mar 30, 2009

    my first palm centro got dumped in the toilet. ok no problem. I'd had it for months with no issues. I get a new phone.. it doesnt charge correctly after about a couple weeks. Red light on, no problem but it will not power on with the power button. Take battery in and out, sometimes it will come back on and work like normal. I got sprint to send me another phone since service center just said heres another battery and charger since it wasnt doing it when we were there. Now I got this phone. And it just didnt power up. ok that only happened once. I have had this for two weeks now and it does the hotsync over and over and over. I did a hard reset. Did nothing to solve the problem. Never got wet. of course even though service center was open according to website, it wasnt when I went which pissed me off beyond belief because now I have to wait another week. So I am going to have my friend call Sprint and give them hell since I cant make any calls I have two young children in school and daycare I cant wait an ENTIRE week. It seems like this is a frequent issue coming up and I swear I am gonna go back to the Treo if I get any more problems with this. its ridiculous. I go to sprint store waste an hour only to have them tell me heres another phone or whatever. the day I went they refused to take the item and just give a new phone without the technicnican looking at it, which is total BS, they dont know nothing and theyd give me another phone anyway. Then they imply I dont know what I am doing since it wasnt doing anything wrong when I took it.

  • lucic17 Apr 14, 2009

    the red light on my phone is constantly on, it tries to hot sync using cradle/cable and it wont work unless it is plugged into the computer, please help

  • apickle08 May 11, 2009

    my palm keeps going to hotsync and i wont let me do anything else to my phone i have only had it since the end of october

  • qualitycount May 12, 2009

    my phone for no reason is in sync mode and it has never been connected to a computer


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Okay.... here is the thing. These are KNOWN issues with Palm and sometimes for some devices even a hard reset won't fix this.

There are only two reasons your device would be doing this:

  • There is liquid/physical damage done to the phone
  • The device has a manufacturers defect
The thing about phone issues is they are not scheduled to occur at a specific time, they occur whenever with no warning. If your device is liquid/physically damaged that would make the issue more easy to come up because when the board is affected in any way by liquid or physical damage, then problems began to occur such as Hotsync, Inoperable Keypad, Random Resetting, No Service, etc.

If you bring your device into a service center, you shouldnt be charged unless you have damage internally to your device. Hard resets sometimes helps, but you have already lost your information on your device if that is what you are worried about.

If the hard reset doesnt work then you would definitely have to get another device which a service center can accommodate you with by ordering one to be sent to the store for you.

Posted on Dec 18, 2008

  • Kenny Gabriel
    Kenny Gabriel Dec 19, 2008

    No Problem! Let me know if you have any issues!

    **Remember: Dr Know puts you in the Know**


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