Question about Microsoft Xbox 360 Console

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Xbox will not turn on

My son's xbox 360 is only a year old. When he tries to turn it on, it sounds like it is going to come on and then a red ring flashes around the on button and nothing happens.

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  • DeAnna Cavenah Mar 14, 2007

    I cannot understand any of this

  • DeAnna Cavenah Mar 20, 2007

    I haven't gotten any solutions. I haven't gone to the MS website. Just the Xbox website.

  • Anonymous Jul 08, 2008

    Xbox360 console

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6 Answers

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The 360 was not properly tested before shipped to stores meaning it has alot of problems. It probably over heated(left on over night) which caused the dvd drive to overheat, frying the laser and or more. I suggest returning it to the store, or sell it on ebay and buy a used one. sorry I could help more, but as far as I know fixing this is risky and costly, I would have to say buy a new one or a different console. Eric Halkes

Posted on Mar 24, 2007

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Video cable isn't plugged in very well. Happened to me when I first got my 360

Posted on Sep 26, 2007

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Try lyin it on its side on top of six or so dvd casesallowing air to get into the bottem vents. Worked for me

Posted on Sep 25, 2007

Perhaps just return the system for warranty, it's warrantied for 3 years!

Posted on Sep 23, 2007

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Here's a link with step by step instructions on how to troubleshoot your xbox: http://support.microsoft.com/kb/907534

Posted on Apr 03, 2007

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If its a solid red ring the cables arnt plugged in propperly, if its three red lights its faulty and needs to be sent back to microsoft (the warranty is 3years for this fault)

Posted on Jul 08, 2008

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Posted on Jan 02, 2017

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the warranty details are here:
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there is a common occurrence of total failure in Xbox 360 the 'red ring of death', where three of the red lights on the console flash, and the console locks up. there is a recall and repair for the failure that extends to 3 years from purchase, many xbox 360 have been repaired more than once under this plan, my son's has.
http://support.microsoft.com/kb/907534?sd=xbox
MS will not repair the xbox if it has been opened they will suggest that the failure is caused by any modification, take photographs of the console before placing it in the shipper MS will send you for the repair, they will damage it, you will need proof
do not attempt repair yourself,
http://service.xbox.com/servicehome.aspx

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http://support.microsoft.com/kb/907534
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