Question about Dell Dimension 2400 PC Desktop

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Hard drive failure in system less than 2 years old!!

My PC will not boot to Windows. The only diagnostic option it responds to is F12.
I have tried everything! I even opened the case and blew out dust, reseated the hard drive wires.....I'm stumped. Is this really a bad hard drive?
My Dell XPS 410 isn't even 2 years old!!!

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  • amccormickta Dec 14, 2008

    Thank you both so much. Your answers are both what I was afraid of and very hopeful at the same time!! My husband has over 5000 songs on the offending hard drive and is just sick over the possibility that they are lost forever.

    I am downloading Ubuntu now and will try that route before. I'm pretty sure that the hard drive must be toast and I will have to buy another.....If I can just save his files I will be thrilled.

    Thanks again both of you for your quick responses:))

  • Evan Jenson
    Evan Jenson Dec 14, 2008

    just curious, every one I know with a Dell desktop, has had a similar issue after around two years. Is that just coincidental?



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No practically it's not possible but if you have lost some data from another device like laptop of HDD so that can be solved by some Data Recovery Specialists.

Posted on Apr 09, 2015

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Data Recovery Lab can recover data from faulty hard drives. They specialise in hard drive recovery, USB RAID data Recovery and laptop data recovery. For more information you can call 0207 516 1077 or visit

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Posted on Mar 09, 2009

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If you are downloading Ubuntu it sounds like you have access to another PC. My suggestion would be to purchase an external enclosure for the PC's hard disk (about $30-$40) and temporarily turn it into an external hard drive that you can plug into your other computer.

You can buy enclosures for both laptop and desktop disks so be sure to get the right one, also be sure to get the right connector type (sata or eide) for the hard disk you'll be installing in the enclosure. Once you have the suspect disk installed in the enclosure you can plug it into a working PC as a USB device and if the disk is functional at all you should be able to access it as another data disk. It will automatically install as another disk with another drive letter. (D:, E:, etc, whatever is next in line on your working PC) That will let you drag and drop your data and music files, etc to another hard disk to back up your data.

The reason I'm suggesting you purchase the enclosure is that you really need an external hard disk so you can start making backups of your data and it can be re-used once this emergency is over.

After your data is saved you can go back to work on the disk. Install the hard disk back in the original PC, run disk diagnostics from the BIOS screen if they are available. If it passes diagnostics try booting to the Windows Recovery CD and do a repair. Many OEM recovery discs do not have the Repair function available so you may not see this as an option.

If Repair is available and it works, great, you're back in business. If not the next step is to perform a complete recovery from the Recovery discs. This will wipe everything off your hard drive and restore your PC back to the original factory settings.

Hopefully at this point you have a working PC. If not you may want to buy a new hard disk and do a recovery on the new disk.

At some point you'll be back on line. Best bit of advice now, get an external hard disk and back up your data! :-)

Posted on Dec 15, 2008

  • John Adams
    John Adams Dec 15, 2008

    I don't think there is a particular problem with Dell systems. I've owned several and all of the hard disks outlived their usefulness, providing several years of faithful service before my needs finally grew beyond their capacity.


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You need a new hard drive and your recovery disks.  Your computer takes an IDE hard drive.  

Posted on Dec 14, 2008

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Since you are comfortable with working inside your computer, the best thing to do now is to purchase an external enclosure for your type of hard drive, SATA or EIDE.

Alternately you can use a live linux cd, boot up with that, and transfer your data to an external drive.

Once your data is safe, try booting to the Windows cd and attempt a repair installation.

And finally, yes, hard drives can go bad in 2 years or less.

Posted on Dec 14, 2008

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