Question about Symantec AntiVirus 10.0 with Groupware Protection Business Pack for PC

2 Answers

Removal of symantec anti virus

This was installed by the vendor when i prchased the pc. now i wated to inswtall a new version of norton. But i am unnable to remove the old one. When i try to remove it from ADD/RMOVE the message is
A FATAL ERROR DURING INSTALLATION.

Posted by on

  • staprabhat Sep 16, 2009

    how can i slove during instaletion fatal error whenever i want to remove symantec corpurete

×

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,061 Answers

Go here.Removal insructions are at the site..http://www.symantec.com/index.jsp.RICHARDM69

Posted on Dec 14, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

  • Expert
  • 183 Answers

If this is your first experience with a Norton product either discombobulating, or in need of being uninstalled and wiped clean from your system, you're quite likely to be in for a real "interesting experience". When I say "interesting experience", I don't mean the pleasant kind. This is an "interesting experience" I've had to endure countless dozens of times over. Notice I did say "likely", not necessarily. It is my sincere hope you will be greeted with success via the NRT alone.

The NRT (Norton Removal Tool) http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039 is offered by Symantec, the software publisher of all Norton products. It is designed to remove all traces of whatever target Norton product you have in need of zapping. And why? Because THEIR uninstaller failed. But unfortunately, the NRT is VERY hit and miss in it's success rate.

If after running the NRT you still have problematic remnants remaining, you'll have to MANUALLY remove them. And if you ever need proof as to how frequently the "miss" part occurs, you'll readily see if/when you do the necessary subsequent search for the appropriate manual removal checkist.

Enter "How to manually uninstall PRODUCT_NAME" (without quotes) into the Symantec search engine (upper right in their webpage). Where PRODUCT_NAME = the exact name of the product you wish to uninstall. Carefully search through the long list of choices until you find the one that (most closely) matches your particualr Norton product. But I'll give you fair warning, if you're not comfortable working within the Windows registry, you're best off getting someone you know who is to assist you. It's also typically a fairly lengthy and tedious checklist to run (unless you've run it many times).

Are you beginning to sense my opinion of Norton yet? A word to the wise is sufficient. Anyway, time to get off the soapbox.

Good luck, and feel free to post back with a status update and/or further questions.

"Today's the best day of my life...and NOW you're part of it!"

Posted on Dec 14, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Anti virus updating


I understand that you are using an older version of Norton on your computer.

I suggest you to update to the latest version at no additional cost. Follow the below steps:

Download the latest version from the link www.norton.com/n360s_5
Double click the downloaded icon once the download is complete
Follow the on screen simple steps
Since you already have a product installed, the setup will remove the older version
After installation the product will be automatically activated.
Have a great day!
Regards,
Muhaim

Jan 06, 2011 | Symantec Norton 360 Version 3.0 Full...

1 Answer

How do I reinstall norton anti virus on new pc


If you have the original installation disc then you should do the following:

Go to 'Control Panel' (Start> ControlPanel) and then 'Add or Remove Programs'.

When the list of programs is displayed select Norton Anti Virus and remove it.

Now insert you disc and re-install the software.

Mar 05, 2010 | Symantec Norton Internet Security 2009...

1 Answer

I renewed my Norton but my computer keeps saying I did not renew and has turned off my protection.


Uninstall Norton. Restart.

Download the _free_ Microsoft anti-virus software:
http://www.microsoft.com/security_essentials
and install it.

Or, download the _free_ AVG anti-virus software:
http://free.avg.com
and install it.

Mar 03, 2010 | Symantec Norton 360 Version 3.0 Full...

1 Answer

I keep getting a message saying my account and protection has expired


Hi,
It means that you have to renew your subscription to Norton anti virus.
Otherwise, if you don't want to pay, uninstall norton completely and then install AVG anti virus which has a free version.

Mar 03, 2010 | Symantec Norton Internet Security 2009

1 Answer

I need to reinstall norton anti virus 2009. I have a subscription until Oct 2010


What anti-virus were you using? Or have you just deleted the software ? You should always do a clean install of all software and make sure you have no anti-virus on the system before you install norton.
1.go to start
2.control panel
3.add and remove programs
4. make sure all anti-virus programs are un-installed
5. if norton is by chance on the system you will need to go to their site and dowload the norton removal tool so you don't have any conflicks.
6.If you have a disk , insert it now and follow the prompts
7. if you purchased this online then you will need your e-mail address and password ( if you've forgotten they will e-mail it to you ) and install fron the online site .

Dec 31, 2009 | Symantec Norton Antivirus 2009 1-User -...

1 Answer

How i install the symantec norton anti virus for one year?


You can connect to symantec online and purchase it that way, because they will also give you a file to down load in order to take your current one off of trial account.
If I were you, I would much rather download comodo.com and use that internet security suite. it is free, it updates automatically and offers a more secure experience for the end user.

Dec 24, 2009 | Symantec Norton Antivirus 2009 1-User -...

3 Answers

Installing Norton 360 premier edition


Check how many product keys are provided with the Norton 360 premier edition product. If you purchased through authorised dealer, coordinate with the vendor to get it resolved.

Dec 06, 2009 | Symantec Norton 360 Premier Edition 3 Full...

1 Answer

I cannot re install my norton 360


So you had norton installed and HAD to have a virus removed!
and want to reinstall it!

This is the app you need to remove it.

http://www.softpedia.com/get/Tweak/Uninstallers/Norton-Removal-Tool.shtml

Aug 28, 2009 | Symantec Norton 360 Version 2.0 for PC

1 Answer

Cannot install antivirus norton 360 version 2.0


Hello and welcome to FIxYa. Ok here is what I think you should do go to the symantec website and download the symantec removal utility then disconnect PC from internet run utility disconnected from internet restart pc and reinstall Nortons connect internet to pc. Hope this get you all secure. Please Rate Me. And you can always Ask Me. wutxtye0rjd9d9ekmodqt1eoxkvn9hr9qjz1l3dabggyud7sdgr36czsrfxqenadhnijx9nfayi+sz1sug0aaaaasuvork5cyii=

Apr 26, 2009 | Symantec Norton 360 2.0 for PC

2 Answers

Driver


i think you have a damage/corrupted anti-virus dll (navprod.dll) norton anti-virus.

if you cannot enter your OS normaly try entering via safemode....and uninstall your norton anti-virus.

let me know if this fixed it.

Nov 16, 2007 | Computer Utilities & Maintenance

Not finding what you are looking for?
Symantec AntiVirus 10.0 with Groupware Protection Business Pack for PC Logo

346 people viewed this question

Ask a Question

Usually answered in minutes!

Top Symantec Computer Utilities & Maintenance Experts

Cindy Wells

Level 3 Expert

4755 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18298 Answers

Tony

Level 3 Expert

2598 Answers

Are you a Symantec Computer Utility and Maintenance Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...