Question about Primera Technology BRAVO AUTOPRINTER (Open Box)

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Primera Bravo CD/DVD printer -- prints blank

Hi, The Bravo CD/DVD label printer used to print the graphics and text correctly. But now it picks up the CD, and the cartridge also moves to do the printing, but nothing gets printed on the CD. It is as if the cartridge is not releasing any ink. We also put in new cartridges thinking ink is over. But that did not help. Any ideas on what we could do before sending it to Primera for repair?

Thank you,
Raman

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  • rmuthukrishn Dec 14, 2008

    Hi Edison,



    Thank you very much for the reply. We will try this out.



    Sincerely,

    Raman

  • rmuthukrishn Dec 14, 2008

    Thanks Edison. We tried this, but the problem is still there.



    Thanks,

    Raman

  • rmuthukrishn Feb 17, 2009

    Thank you gizmo72. We sent the printer to Primera and they said the print head cable is defective. But they did not have a replacement part as the printer is old. So, we were unable to get it fixed.

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If you have tried more than one colour cartridge and the problem still persists then the cartridge carriage mechanism has failed and will require replacement. you will need to source a repair agent to repair it for you

Posted on Feb 17, 2009

  • gizmo72 Feb 17, 2009

    do you still have the printer?
    If you are interested in selling it I may be interested in buying it depending on your location


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Let the printer repair itself. Got to start menu select the printer then select properties. Go to maintenance menu try all the basic testing. If it still didn't work out, delete the previous driver and install it again, then restart and try printing again.

Posted on Dec 14, 2008

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