Question about Primera Technology BRAVO AUTOPRINTER (Open Box)

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Primera Bravo CD/DVD printer -- prints blank

Hi, The Bravo CD/DVD label printer used to print the graphics and text correctly. But now it picks up the CD, and the cartridge also moves to do the printing, but nothing gets printed on the CD. It is as if the cartridge is not releasing any ink. We also put in new cartridges thinking ink is over. But that did not help. Any ideas on what we could do before sending it to Primera for repair?

Thank you,
Raman

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  • rmuthukrishn Dec 14, 2008

    Hi Edison,



    Thank you very much for the reply. We will try this out.



    Sincerely,

    Raman

  • rmuthukrishn Dec 14, 2008

    Thanks Edison. We tried this, but the problem is still there.



    Thanks,

    Raman

  • rmuthukrishn Feb 17, 2009

    Thank you gizmo72. We sent the printer to Primera and they said the print head cable is defective. But they did not have a replacement part as the printer is old. So, we were unable to get it fixed.

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If you have tried more than one colour cartridge and the problem still persists then the cartridge carriage mechanism has failed and will require replacement. you will need to source a repair agent to repair it for you

Posted on Feb 17, 2009

  • gizmo72 Feb 17, 2009

    do you still have the printer?
    If you are interested in selling it I may be interested in buying it depending on your location


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Let the printer repair itself. Got to start menu select the printer then select properties. Go to maintenance menu try all the basic testing. If it still didn't work out, delete the previous driver and install it again, then restart and try printing again.

Posted on Dec 14, 2008

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How to print cd covers with HP Photosmart Essential 3 5 i have microsoft office 2010 beta and open office 3.1 installed and some avery standard #8931-face-cd labels nd can not figure out where the tools...


hi Justchuck69.
You can use the software that came with your HP Photosmart all-in-one printer to create CD covers and then print them on the discs. For this to work, the CD must be printable, and you shouldn't use CDs that have their manufacturer, size and speed already printed on them. You must use the latest HP software to create and print the covers. If you can't find the installation disc that came with your printer, download the latest version of the software from HP's Support website.

1 Launch the HP Solution Center that was installed on your computer when you installed the HPsoftware.
2 Click the "View Library" button to open the photo library and then select the folder that contains the images you want to use for your CD cover from the left pane. Click the "Add This Folder" to add the folder to the library. You can only use photos from the library to create the CD cover.
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12 Wait until the printing process is complete, remove the CD holder from the tray, let the ink on the CD dry for a few minutes, and then remove the disc from the holder.
13 Close the CD/DVD tray, and then insert the CD holder back into the storage space.
Tips
  • checkPhoto Creations, the latest software from HP, does not support printing CD labels. HP Photosmart Essential is available for download from HP's FTP website (link in Resources).
  • checkThe back of the HP all-in-one printer must be at least three inches away from the wall or other objects.
  • checkIf you use a small CD, don't forget to flip the holder ring over the disc before you snap the CD holder into place.
  • checkYou can add additional folders to HP Photosmart Essential if you can't find the photos you want to print on the CD.
  • checkYou can bold or italicize the text when you type it, but you can't choose a different font or change the size of the text.
  • checkAlternatively, you can use a free third-party utility to create the CD cover and then print it on the disc.

Warnings
  • closeDon't turn off or unplug the printer from the computer while it prints the CD cover.
  • closeInformation in this article applies to HP Photosmart Essential 3.5. Procedures may vary slightly or significantly with other versions or products.
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plus you could read up some more at this link if the above does not work for you.
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