Question about SanDisk Sansa c150 MP3 Player

12 Answers

"MTP DB Mismatch Format?"

I have had my Sansa c150 MP3 player now for two and one-half months, and until now I have had no problems. I met my MP3 player's maximum downdloading capacity quite some time ago and to make room for new songs I began deleting some old songs. I deleted alot, making room for quite a bit of new music, so I downloaded, filling the space, until my computer told me I had maximized it once again. I then listened to the new downloads for a little while and then went to bed. The next morning when I turn my c150 on, I get this message: "MTP DB Mismatch Format? No Space for DB Please Delete More Than 4.0 MB." So I try to delete more than 4.0 MB, but upon trying to open the files on my computer, so that I could delete music off my MP3 player, I realize that the files are empty and the MP3 music files inside of them are nonexistant. All that show up are the empty folders they were in. Frustrated, I decided to try and delete the empty music folders all together, hoping that the c-150 would make a connection, to start over. Now according to my computer I have an empty MP3 player ready for downloads, but the same message continues to pop up on my c150 - that I still need to delete 4.0 MB. I have absolutely no idea what to do. Please help.

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  • Anonymous Nov 07, 2007

    ihave no idea

  • mmare Nov 25, 2007

    HI
    I have the same problem with my Sansa c150, I plug player in MSC mode on my computer ,but i get message from computer (windows was unable to complete the disk check) the same message is if I try to do format.I check Player with Sandisk File recovery Utility , but I can only find an old music on it.
    Does anyone have an idea ...???

  • Anonymous Feb 15, 2008

    my player is showing mtp db format? and its disk space is full.

  • chadpatel Feb 20, 2008

    I have the smae problem. When I connect to computer to delete files. All folders are empty yet not letting me sotre new. And giving me MTB DB mismatch message. Ant idea what to do.

    Thank you.

    Chad.

  • chadpatel May 11, 2010

    Did not help at all. Please suggest another solution

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12 Answers

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I had the same problem In My Sandisk Sansa, and the way I fixed it is the following: Plug your player in your computer in MSC mode (On your player, go to settings, then USB and choose MSC) Then in "my computer", right-click on the player icon and go to "properties". In "properties" go to "tools" and in the first option, which is "error checking", click on "check now". In check disk options, check both "automatically fix file system errors" and "Scan for and attempt recorevy of ba sectors". It's going to take a few minutes (phase 1 and phase 2 will be displayed). Wait until it is complete. When it is done, close the "properties" window and right-click on the icon of the player and click on "format"! It should say format complete and the player should be then be ready to synchronize files again! Now Enjoy That Good luck!! From:-Javed(Taj)

Posted on Jun 10, 2009

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I try to format and it tells me windows was unable to complete format.

Posted on Feb 20, 2008

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Now my mp3 doesnt show anything like no word no documents its fucked

Posted on Sep 17, 2008

Yo umm mine keeps saying **** like unable to complete format and could not complete defragment because an error occured in /j record voc23..... help?

Posted on Aug 26, 2008

So sorry people as I struggled with every solution, none worked!!

Here's where the sorry comes in, I did finally fix the problem after spaz of format attempts and every 'fix' available. I finally found songs on Windows Media Player in the sync list~deleted them and my player came up clean and clear.
Last things I tried, the format from m player and then syncd' a bunch of new songs onto the player even though it gave the 'full' thingy, they were not showing.
They all popped up deleted with right click 'remove from list'.

Sorry for jumbled msg as i'm frazzled & wish I would have kept better track of what I wuz doing!
Keep trying,
~A

Posted on Mar 02, 2008

This didnt help me at all, i have a samsung mp3 player and i tried everything, it just doesnt want to turn on. PLEASE HELP ME!!

Posted on Dec 21, 2007

Thank you sooo much!

Posted on Oct 20, 2007

Hey man thanks for the help!^_^

Posted on Jul 27, 2007

Plug it in to your computer. once your pc picks up the connection. click on my computer, right click on the removable disk drive, format drive w/fat32. that should cure it

Posted on Mar 28, 2007

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First solution works. thanks sooo much

Posted on Dec 16, 2008

Try to defragment in msc mode first and then do error checking

Posted on Feb 17, 2008

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I had the same problem today, and the way I fixed it is the following: Plug your player in your computer in MSC mode (On your player, go to settings, then USB and choose MSC) Then in "my computer", right-click on the player icon and go to "properties". In "properties" go to "tools" and in the first option, which is "error checking", click on "check now". In check disk options, check both "automatically fix file system errors" and "Scan for and attempt recorevy of ba sectors". It's going to take a few minutes (phase 1 and phase 2 will be displayed). Wait until it is complete. When it is done, close the "properties" window and right-click on the icon of the player and click on "format"! It should say format complete and the player should be then be ready to synchronize files again! Good luck!!

Posted on Jun 09, 2007

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