Question about LG enV VX9900 Cellular Phone

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Phone NO LONGER under warranty, has LOTS of problems...HELP!

My phone shuts off randomly, I've had if for less than a year and a half and the battery is almost completely dead. The charger won't plug into the phone, and it is now broken (had to put rubber bands around phone in order to charge it.)

The phone is now no longer under warranty, but the contract ends in March, which is 3 months away. I do not want to spend $40 on a battery that I will use for 3 months, nor do I want to spend $50 on a new phone I will use for 3 months.

What I really want is a new phone now instead of paying extra money while I wait for my contract to expire in 3 months. Ideas?!

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Even if your phone isn't under warranty you can get it replaced. Call verizon (*611) hit 0 and explain your problem. If they ask if there was water damage, corrosion, or NON VZW RINGTONES say no to all. ***** and complain about switching service and they will send you a refurbished phone of the same type. I have dont this nine times with my env. Piece of **** phone

Posted on Jan 19, 2009

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A new phone for free without a contract? Sorry, but that's not likely. You might try borrowing someone's old phone until your contract ends. You could also try buying a super-cheap used phone from Craig's List or other online sites (buyer beware). But getting a phone for free without giving anything in return (money or contract) is not a likely scenario.

Posted on Dec 15, 2008


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Related Questions:


How to replace your dead cell phone

I see so many people on here posting questions such as my phone randomly shuts down when I am in a phone call, or when I turn on my phone it gets to the intializing stage and then fails.

There are a number of reasons for these problems albeit most are probably software related and could be solved. But remember you guys who have services contracts with your phones they come with a one year manufactures warranty. So long as your phone is not physically damaged or liquid damaged (the sticker in the battery compartment has turned red or pink) and your phone is less than a year old you should be able to contact your service provider and have the phone swapped out.

at&t's number for warranty is 1800-801-1101

the other providers should list similar info on their websites.

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My xenon cell shuts on and off when i slide the screen sometimes.

HI. This phone is defective and every provider knows this. The design is flawed. The battery will separate, slightly, from the contact, thus, causing a loss of power to the main board. When this occurs, the phone will shutdown and restart. This is a well known defect in this phone and i cant believe they are still selling this unit. With that said; If you have had it less than 30 days, return it back to the original place of purchase and exchange it. Now; if you have had it longer than 30 days but less than 1 year, file a warranty claim for it as per the owners manual through LG Electronics, or contact your providers warranty department.

If in case you have had this device for more than a year, then file a insurance claim for it if you have been paying monthly for insurance on the device. This phone is not serviceable under this condition and shoudl be replaced for free.

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Turns off randomly

Im asuming you are charging it up all the way. It is most likely a hardware issue, have you dropped it?

If its a software issue, your Bonned, Verizon wont do anything with that phone except replace it if its under warranty. And they usually find a way out of it by saying you got it wet or something. Check the contacts on the battery also, make sure ther not crusted up.

If the sticker on the battery is red, its got water damage and Verizon wont help you, if its white then its alright.

Hope this helped somewhat.

Oh, and if you take a shower and you have your phone in the restroom, the steam will collect moisture in the phone and eventually short it out. If so, unplugg the battery, take it apart and air it out for a day, you could use alcahol wipes to clean it, do this with the power connection port also, let dry and put back together, i have saved many of phones from water damage with this methode.

Feb 12, 2008 | LG enV VX9900 Cellular Phone

1 Answer

Lots of static heard during use of this phone.

Time for a new phone. Most likely there are some bad solder connections and they could be anywhere. A 2 year old battery should not cause such severe problems so I'd spend the money on a new phone before a new battery.

Jun 27, 2007 | Motorola Mobility MA580 5.8GHz Digital...

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